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Customer Service Advisor

4 months ago

Watford, United Kingdom Think Specialist Recruitment Full time

Do you want a to start a career in a company that really make a difference?

Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for?

We are looking for a Customer Service Advisor to join a Global company based in Watford. The company provides a fantastic training programme so you will become a technical expert on their products. They also provide excellent opportunities for progressionacross the business.

The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances.

Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working

**Main duties to include**:

- Offering first line to support to customers
- Providing technical support and guidance on specialist products
- Handling a high volume of inbound calls
- Managing a shared inbox
- Organising the shipping of replacement products
- Consistently providing an empathetic level of customer service
- Working in compliance to company policy and ethos
- Experience within a customer service role
- Warm, friendly, calm and professional telephone manner
- Attention to detail
- Able to commute to Watford
- Suitable set-up to work from home

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration,customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.