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Tenancy Progression Coordinator

4 months ago

Richmond, United Kingdom Savills Full time

**Key Responsibilities**
- Producing accurate tenancy documentation deadlines
- Ensuring all documentation is in place for tenancy commencement
- Preparing completion document packages
- Liaising with clients and Savills offices as required, maintaining a polite and professional manner at all times
- Prioritising work in order to meet all deadlines set by the department and offices
- Effectively communicating with clients, colleagues and tenants
- Providing accurate and relevant deal information to our Accounts department
- Collaborating in team & office presentations, supporting the visibility of the department
- Actively taking part in team projects and training
- Working closely with front offices and other central departments, in person and via online tools
- Joining front office colleagues regularly for face-to face meetings, exchanging knowledge and getting to know their offices and processes
- Maximising all cross-selling opportunities within Savills
- Complying with Savills Code of Conduct and Policies and all current legislation that affects the business

**Key Skills**
- Excellent attention to detail
- Exceptional customer services skills
- Strong organisational and prioritisation skills
- Great team player willing to help team members with workload when required and contributes to the team atmosphere
- Understands the needs of the department, engages in team discussion and office activities
- Participates in preparing and delivering information such as in team meetings and presentations
- Self-motivated and able to complete workload to deadlines
- Ability to communicate effectively both verbally and in writing
- Confident in liaising with colleagues, clients and tenants
- Ability to work under pressure and remain focused during busy periods
- Flexible and adaptable; able to change focus and priorities when required
- Ability to work effectively in a busy environment with a flexible approach
- Enthusiastic and always ensures high-quality work is produced

**Team Overview**

The Tenancy Progression Team has 19 team members, a Head of Department, 4 Team Leaders & 5 Associates. We specialise in tenancy administration and pride ourselves on our attention to detail and organisational skills. The working environment is collaborative, dynamic and team-centric.
- Business area- Residential Sales and Lettings- Role- Residential Lettings- Locations- Church Road, Richmond- Contract Type- Permanent, Full time- Remote Status- This role offers some working from home- Salary- Competitive