HR Advisor

2 months ago

Hinckley, United Kingdom The Portfolio Group Full time

**4-week training period in Hinckley - Office Based;**Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experiencedHR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.

**Shift Pattern**:

- Sunday 8am - 9pm/ 8am - 5pm/ 12pm - 9pm + build your own week.
- The rest of the week can look how you would like. Doesn't have to be full time hours but as close to as possible is ideal.

**The HR Advisor will also be responsible for**:

- Meet personal and departmental KPI's
- Support clients with legally compliant advice and a personal touch
- Put the client first by responding within contractual SLA's
- Guide clients with all employment law/HR enquiries received.
- Provide options. Be revolutionary with your ideas
- Take ownership and responsibility of cases to resolution
- Building rapport and relationships with clients on each interaction
- Record your advice accurately against the appropriate cases on the relevant databases
- Support with advice on documentation and information implementation
- Support clients in drafting 'ad-hoc' letters where appropriate
- Advise in line with the client's documentation taking into consideration their terms and conditions
- Attend legal briefings and internal company training to ensure that advice provided is compliant with our services
- Be responsible for your own self-study and being current with changes in legislation and best practice
- Deliver Super Service at all times
- Attend video conference calls if needed in line with department requirements
- Refer appropriate products and services. Be a referral champion for your clients.
- Attend departmental or office team meetings.
- Carry out any other tasks deemed necessary by the Management Team.

**P970185BG**

**INDPENHR

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