Court Usher(Aa)

**Exciting Opportunity Alert: Join Us as a Court Usher (Admin Assistant) at Salisbury Law Courts**

**About Us**: Join Brook Street Ltd in a dynamic role at Salisbury Law Courts (SP2 7EP) as a Court Usher (Admin Assistant). We're thrilled to offer this opportunity on a full-time temporary basis, Monday to Friday from 09:00 to 17:00, with a competitive pay rate of £11.44 per hour.

**Responsibilities**: As a Court Usher, you'll play a pivotal role in ensuring the seamless operation of the courts. Your duties will include:

- Assisting courts and members of the public face-to-face.
- Utilizing IT skills to handle remote video hearings, liaise with prisons, and manage recording equipment and courtroom technology.
- Operating Cloud Video Platform technology for remote attendees.
- Undertaking general administrative tasks during non-court hours.
- Liaising with Adjudicators and Court Sections.
- Completing front sheets with court results and swearing in witnesses as required.
- Providing assistance in the post room or other office areas as needed.

**Key Competencies**: We're seeking individuals who possess:

- Politeness and helpfulness towards all customers, internal and external.
- Calmness, politeness, and tact when dealing with challenging situations.
- Awareness of customer needs and efficiency in addressing them.
- Effective communication of important information with tact and honesty.
- Collaboration skills, fostering teamwork regardless of differences.
- Constructive management of unacceptable behavior.
- Approachability, non-judgmental attitude, and respect for confidences.
- Fair treatment of colleagues, with sensitivity to individual needs.

**Requirements**: The position requires an Enhanced DBS check and three years of referencing.

Join us at Brook Street Ltd, where every day brings new challenges and opportunities for growth

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.