Customer Care Administrator

5 months ago


Morpeth, United Kingdom Northumbria Primary Care Full time

We are delighted to be able to offer Customer Care Administrator post at Northumberland Health, based at Widdrington Surgery. We are looking to fill hours over a number of posts between core hours of the service 8am until 6:30pm.

Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our nursing team to develop into new roles.

We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care and administrative skills. You will become part of an experienced, pro-active, and friendly team working to serve patients through general practice. The hours will be varied between 8.00am and 6pm Monday - Friday with the possibility of working to 8.30pm and weekends in the future.

**Previous applicants need not apply.**

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.

The job requires a broad range of tasks and offers general admin and secretarial support to the team.

To manage correspondence, secretarial duties, nursing admin support and processing patient referrals. Processing and distributing incoming (and outgoing) mail.

To answer telephone calls & respond to all enquires directing the public as appropriate.

To provide admin support to nursing & clinical staff.

To ensure all Emergency Care documentation is coded & filed correctly, and copies are sent to relevant health care professionals.

To provide nonclinical advice to patients, relatives, the public and internal & external agencies.

Responsible for the ordering & maintenance of stock levels clinical & non-clinical.

To receive confidential information by telephone or face to face and input accurately into both EMIS and SystemOne as appropriate.

To occasionally provide clinical coding of all patient records ensuring all medical history is coded accurately and entered onto the clinical system some of which is sensitive.



  • Morpeth, United Kingdom Northumbria Primary Care Full time

    We are delighted to be able to offer Customer Care Administrator posts at Northumberland Health, based at Widdrington Surgery. We are looking to fill a 15hour vacancy working across 2-3days (Monday, Thursday and/or Friday). Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing...


  • Morpeth, United Kingdom Northumbria Primary Care Full time

    We are delighted to be able to offer Customer Care Administrator post at Northumberland Health, based at Widdrington Surgery. We are looking to fill a 15hour vacancy working across 2-3days (Monday, Thursday and/or Friday). Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic team player to join our dynamic organisation as a Customer Care Administrator. This is a fantastic opportunity to develop your skills and experience in a fast-paced environment.Main Duties of the JobAs a Customer Care Administrator, you will be responsible for providing high-quality customer...


  • Morpeth, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job summary We are delighted to be able to offer a full-time Customer Care Administrator position on a 12 month fixed term contract. Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesAnswering telephone calls and responding to enquiries,...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our dynamic team at Northumbria Primary Care Ltd. As a key member of our team, you will provide exceptional customer service and administrative support to our patients and staff.Main ResponsibilitiesKey responsibilities of the role include:Providing a high level...


  • Morpeth, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Care Administrator to join our team at Northumbria Primary Care Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to patients and staff, ensuring that our services are delivered to the highest standard.Key ResponsibilitiesTo answer...


  • Morpeth, United Kingdom Relish Care Recruitment Full time

    **Role: Recruitment Administrator - care sector** **Salary: To £26,000 p.a. depending on experience** Our client has an exciting opportunity for an Administrator to join a thriving and growing care business. We are looking to hire someone who has with good administration skills, who wants to be trained in all aspects of recruitment and enjoys having lots...


  • Morpeth, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    The job requires a broad range of tasks and offers general admin and secretarial support to the team. To manage correspondence, secretarial duties, nursing admin support and processing patient referrals. Processing and distributing incoming (and outgoing) mail. To answer telephone calls & respond to all enquires directing the public as appropriate. To...

  • Care Worker

    1 month ago


    Morpeth, United Kingdom Embracing Care Full time

    Care WorkerWe are looking for caring, dedicated & reliable individuals to join an expanding team of Care Workers! We have vacancies across Morpeth.Position: Care WorkerLocation: MorpethHours: Part-time and Full-time positions availableSalary: £12.00 per hourContract: PermanentAbout the role: As a Care Worker, you will be supporting service users with...

  • Administrator

    5 months ago


    Morpeth, United Kingdom Turning Point Full time

    **Job Introduction**: At Turning Point, we support people with learning disabilities and complex needs across the country. Your administration skills will make a real difference to the lives of people we work with. As an Administrator with Turning Point in Northumberland, you will provide wide-ranging administrative support across our teams providing support...


  • Morpeth, Northumberland, United Kingdom Northumberland County Council Full time

    Northumberland County Council is seeking an experienced Administrative Services Manager to join their Children's Social Care workforce. The successful candidate will be responsible for managing staff, resources, and administrative tasks to support the Northumberland Adolescent Service.Key Responsibilities:Manage staff, including recruitment, supervision, and...

  • Branch Administrator

    4 weeks ago


    Morpeth, Northumberland, United Kingdom Rook Matthews Sayer Full time

    Branch AdministratorAt Rook Matthews Sayer, we're looking for a highly motivated Branch Administrator to support our fantastic team in a busy customer-facing environment. As our Branch Administrator, you will take ownership of office administration accurately and efficiently, within a professional manner.What's in it for you?Industry leading training and...

  • Branch Administrator

    1 month ago


    Morpeth, Northumberland, United Kingdom Rook Matthews Sayer Full time

    Unlock Your Potential as a Branch AdministratorAt Rook Matthews Sayer, we're seeking a highly motivated and organized Branch Administrator to join our fantastic team in Morpeth. As a key member of our branch, you will take ownership of office administration, ensuring accuracy and efficiency in a fast-paced customer-facing environment.What's in it for...

  • Branch Administrator

    1 month ago


    Morpeth, Northumberland, United Kingdom Rook Matthews Sayer Full time

    Unlock Your Potential as a Branch AdministratorAt Rook Matthews Sayer, we're seeking a highly motivated and organized Branch Administrator to join our fantastic team in Morpeth. As a key member of our branch, you will take ownership of office administration, ensuring accuracy and efficiency in a fast-paced customer-facing environment.What's in it for...

  • Branch Administrator

    4 months ago


    Morpeth, United Kingdom Rook Matthews Sayer Full time

    Branch Administrator At Rook Matthews Sayer, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Morpeth . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer...

  • Branch Administrator

    1 month ago


    Morpeth, Northumberland, United Kingdom Rook Matthews Sayer Full time

    Unlock Your Potential as a Branch AdministratorAt Rook Matthews Sayer, we're seeking a highly motivated and organized Branch Administrator to join our fantastic team in Morpeth. As a key member of our branch, you will take ownership of office administration, ensuring accuracy and efficiency in a fast-paced customer-facing environment.What's in it for...

  • Branch Administrator

    1 month ago


    Morpeth, Northumberland, United Kingdom Rook Matthews Sayer Full time

    Unlock Your Potential as a Branch AdministratorAt Rook Matthews Sayer, we're seeking a highly motivated and organized Branch Administrator to join our fantastic team in Morpeth. As a key member of our branch, you will take ownership of office administration, ensuring accuracy and efficiency in a fast-paced customer-facing environment.What's in it for...


  • Morpeth, United Kingdom UKCIL Full time

    **We are looking for two committed FEMALE care workers to provide personal care support to a woman in the Ellington area. The support is to involve meal preparation, personal care, medication prompting and healthcare tasks as necessary. - The woman is young at heart with an outgoing bubbly personality. She spends much of her time confined to bed because of...

  • Home Administrator

    6 months ago


    Morpeth, United Kingdom HC-One - Foxton Court Full time

    **About The Role**: In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are people just like them with...