Food & Beverage Associate (Casual)

6 months ago

West Drayton, United Kingdom Sheraton Heathrow Hotel Full time

**Explore our very big world**

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

**Your place of work, what to expect**

This is a great opportunity to join a group of leaders who will support your career progression as well as developing your knowledge into becoming an expert. In this position, you’ll be working with a team of inspiring service experts in our brand new, award winning Cast Iron Bar & Grill. The restaurant, in the heart of Heathrow, welcomes his guests with a modern and friendly atmosphere. The Menu, cooked to perfection by our Executive Chef Lee and his team is made with fresh and flavourful locally sourced products. Our flagship restaurant team is guided by our Restaurant and Bar Manager, who ensures we provide an attentive, spotless and friendly service. J

**The impact you’ll make**

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Waiters, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

**What you’ll do**
- Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
- Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
- Ensure that the restaurant is set up and ready for each service period
- Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area

**What we’re looking for**
- A warm, people-oriented demeanour
- A team-player attitude
- A safety-first approach
- Positive outlook and dependability

This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we’ll ask you to complete safety training and certification.

**Perks you deserve**

We’ll support you in and out of the workplace by offering:

- Team-spirited co-workers
- Encouraging management
- Wellbeing programs
- Learning and development opportunities
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
- Inspiring career mentors
- Friendly a vibrant team atmosphere
- Complimentary uniforms/free dry cleaning
- Free meals on duty
- Dental and Eye care benefits
- Network of inspiring business leaders that support development and endless opportunities
- Travel the world with the #1 leader in hospitality (Global Transfers)
- Competitive pay + service charge + sign on bonus

**You’re welcomed here**

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. With us, you sign up for a career, not simply for a job.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Job Types**: Part-time, Zero hours contract

Pay: £12.90 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- West Drayton UB70HJ: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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