Control Watch Commander

**Advert Information** Job Title**: Control Watch Commander
**Location**: Stevenage
**Starting Salary**:£38,979 with the opportunity to progress to a maximum of £42,665 pa (pro rata for part-time)
**Hours**: 42 per week
**Contract**: Permanent

**Diversity**:We are an inclusive employer and value a diverse workforce

This opportunity is available for competent personnel at the rank of Leading Fire Control Operator (Crew Commander), Senior Fire Control Operator (Watch Commander) and Station Commanders who are interested in transferring to Hertfordshire Fire Control at their current level of responsibility. If you are seeking a change and want to play a crucial role in making the communities of Hertfordshire safer, we want to hear from you.

**About us**:
Hertfordshire Fire and Rescue Service is a dynamic and forward-looking organisation with a highly regarded Fire Control. This is your chance to be part of a busy team that is flexible, responds quickly to change and is never complacent. Our fire control operators are skilled in specialist call handling techniques to assess situations and mobilise appliances. Our call handlers are also trained to give specialist fire survival guidance in life threatening situations.

This opportunity is open to Fire Control operators who are currently employed by a Local Authority Fire and Rescue Service within the UK, either as a:
Competent and substantive Leading Fire Control Operator (Crew Commander)
Competent and substantive Senior Fire Control Operator (Watch Commander)
Competent and substantive Station Commanders***

**Essential Criteria**:

- Evidence of competency in your current role
- Minimum two years’ experience in the rank of Fire Control Operator
- Experience in the full range of Fire Control Operators duties and responsibilities

**About the role**:

- To receive emergency and non-emergency telephone calls
- To mobilise resources in response to emergency calls and/or requests for assistance using the mobilising system provided
- To inform Officers and other agencies of incidents in accordance with Control Room Instructions and Service Orders
- To maintain statistical records and operational information e.g. Officer availability and resources, availability data and operate computerised information retrieval systems
- To formulate watch training plans, hold training sessions and identify the training and development needs of both individuals and the team
- To ensure that training and performance records are kept and completed
- To participate in and supervise the routine testing of equipment and systems within the department

**Closing Date**: 03/09/2023
**Interview Date**: TBC

**Additional Information** Application and Initial Training**:
RISE to the challenge of improving **Residents** lives, working with **Integrity**, acting **Sustainably** and championing **Equality** and fairness. We aim to recruit a workforce which represents the communities we serve by giving equal opportunities to all.

**Benefits of working for us**:

- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Job Reference: HCC23517