Warranty Test Technician

2 months ago

Rowley Regis, United Kingdom Resolute Recruitment Full time

Resolute are currently recruiting for a Warranty Test Technician for an automotive company based in Birmingham. This will be a permanent position, within an exciting business that are experiencing a lot of growth.
Warranty Test Technician.
Location: Birmingham

**Salary**:

- £22,500 - £25,000 Per year
Job Purpose:

- Ensure that all customer warranty returns are analysed/tested in detail to confirm the faults.
- Identify liability and determine acceptance tolerances
- Collect root cause analysis and provide corrective feedback to resolve the issues.
- Provide sufficient detailed analysis and escalate to a higher level to enable issue and trend analysis to provide information for warranty cost reduction activities.
Job Duties:

- Carry out hands-on inspection and diagnostics of units and review against OEM specification to understand issues.
- Ensure that analysis data is reported to Head of Engineering within agreed time scales in customer specific format as required.
- Conduct detailed analysis of warranty returns, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier.
- Provide technical support to all internal departments to maintain and improve product quality
- Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction.
- Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects
- Support regular meetings with representatives from appropriate departments to establish an action plan for improving build quality to reduce warranty claims.
- Ensure all products flow through the warranty department in a timely manner
- Maintain the calibration system, ensuring all equipment is correctly calibrated
- Undertake special projects as required
- Contribute to continuous improvement activities
- Write simple reports and provide information to management
Job Requirements:

- For the role of Warranty Test Technician, experience in a similar role is vital.
- Preferred understanding of hydraulic and electromechanical systems.
- Preferred experience of using machinery.
- Ability to use hand tools and measurement equipment.
- Ability to interpret results and data to determine root cause analysis.
- Ability to work in a diverse and dynamic environment.
- Good communication and interpersonal skills.
- Proven experience to work as part of a team.
- Ability to present data effectively.
- Problem-solving skills.
- Analytical skills.
- Ability to work on own initiative Qualifications and Experience Levels:

- GCSE Level A-C, IVQ Technician certificate, BTec first certificate or equivalent NVQ level 2 qualification
- Displays a good attitude towards work, and the aims and objectives of the company.
Shift pattern:
Hours of work 08:00 to 16.30 Monday to Friday with half an hour lunch.
20 days holiday plus BH.
Resolute Recruitment is acting as an Employment Business in relation to this vacancy.
**Keywords:
**test, warranty, technician, testing, manufacturing, analysis, birmingham, west midlands, engineering, automotive, birmingham, oldbury, west midlands, permanent, parts, auto

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