Retail Store Supervisor

3 weeks ago


Bristol, United Kingdom Heart of BS13 Full time

Overview:
**Responsibilities**:

- Manage all aspects of daily store operations, including sales, staff directing, merchandising, open and close routines and customer service
- Implement tasks that drive sales and achieve store targets
- Train, supervise, and motivate a team of employees to deliver outstanding customer service
- Monitor and maintain inventory levels to ensure product availability
- Ensure compliance with company policies and procedures
- Create and maintain a positive working environment for all team members
- Handle customer inquiries, complaints, and escalations in a professional manner
- Conduct regular performance evaluations for team members
- Collaborate with other departments to achieve overall business objectives

**Requirements**:

- Previous experience in retail or hospitality is required
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to effectively lead and motivate a team
- Ability to work flexible hours, including weekends and holidays

**Salary**: £12.50-£13.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Health & wellbeing programme
- Paid volunteer time

Schedule:

- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 12/04/2024
Reference ID: GLR supervisor


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