Area Concession Merchandiser

The Area Concessions Merchandiser is responsible driving sales and overseeing Claire’s Concessions locations within an assigned route as well as supervising concession merchandisers (CMs) within a specific geographic location. The role supports the concessions District Manager in maximizing visit compliance, productivity, profitability, recruiting, retention and partner relations for the assigned area.

**Key Accountabilities include**:

- Driving sales and achieve district performance EBITDA and compliance targets, supporting the DSM in achieving the district targets
- Consistently always representing all company directions and initiatives
- Consistently driving high levels of operational excellence across the district
- Actively work to reduce expenses and costs for the business
- Maintain an individual route as well as manage all CMs/routes within the area, utilizing the Claire’s proprietary APP to ensure visits to assorted partners are complete within the required time.
- Work directly with partner store managers to build relationships and opportunities for increased selling opportunity such as in store events, promotional opportunity, and fixture location
- Team leadership: recruit, onboard and train qualified CMs within area to achieve results and be compliant and consistent
- Help to support CM route coverage for any open CM route to maintaining partner and company visit frequency expectations
- Coach and develop CMs to optimise performance and maintain Claire’s brand across all partners
- High physical and virtual visit visibility within the designated area to ensure that standards and compliance are being always met
- Keep Consumer Products regularly updated, provide feedback and where required collaboratively work with other consumer product team members such as the RSM, other DSM’s, field teams, and operations teams, alongside key partners
- Understand, analyse and work towards loss prevention metrics
- Provide Consumer Products DSM with regular updates on performance of CM’s and partners, provide feedback and recommendations for improvement.