Health Records Team Leader

5 months ago


Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

PLEASE NOTE THAT THIS IS A VERY PHYSICALLY DEMANDING ROLE AND REQUIRES THE CANDIDATE TO FILE, MOVE AND HANDLE LARGE QUANTITIES OF HEALTH RECORDS

The Health Records Department are looking to recruit a Filtering and Destruction Team Leader based at Martland Point, Wigan, however, must be flexible to work at all sites, including RAEI, Wrightington, Leigh and Martland Point. You must have the ability to work on your own, able to show you have initiative, a self-motivated outlook, attention to detail, excellent record keeping ability and a high level of communication skills. You will also have proven experience of NHS Health Records Management Policies and systems.

The main function of the Filtering and Destruction Team Leader role is to support the Office Manager in supervising the Retention and Destruction of Health Records in line with legislation and Trust Policy. They will be responsible for the collating, monitoring the recording of information quality to ensure it is recorded accurately & promptly. The Team Leader would also be responsible for implementing appropriate contingency plans to ensure the smooth running of the library service.

Must be willing to cross cover other departments with HCO as necessary.

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

The responsibilities of this post are

Key results from the job holder
- To be responsible for supervising the Retention and Destruction of Health Records in line with legislation and Trust Policy.
- Support and train new starters completing any documentation that may be required.
- To monitor the recording of information quality to ensure it is recorded accurately & promptly
- To be responsible for implementing appropriate contingency plans to ensure the smooth running of the library service.
- To be responsible for the day-to-day supervision of the clerical staff.
- Demonstrate awareness and sensitivity of patients with hearing difficulties and where patient’s language is not English
- Utilise the Trust’s IT resources appropriately and in adherence to policies and procedures
- Maintain accurate, timely and legible records
- The Team Leader may be required to work on alternate sites in line with service demands.

Planning and Organisational Duties
- To ensure that all patients’ health records and/or X-Rays are available in advance of the clinic in accordance with procedure in conjunction with the Health Records Out Patient Team Leader.
- To monitor the on-site filing count reporting any triggers to the Health Records Library Manager to maintain Health and Safety requirements.
- To provide the appropriate staffing cover for the out of hours A/E service.
- Monitor and record staff absence in line with the Trust Attendance Policy.
- To ensure health records / X-Rays are transported between areas in a secure and confidential manner in line with Caldicott guidance.
- To ensure all health records and/or X-Rays are tracked accurately and timely on appropriate systems.
- To assist members of the medical and nursing staff with any queries with regard to provision of health records and/or X Rays.
- Action departmental post in a timely manner.
- To be aware of the need for cost effective use of resources when delivering the service

Communications and Key Working Relationships
- Demonstrate effective communication using the spoken word to influence outcomes
- Display a professional attitude at all times when dealing with the general public and colleagues alike
- Receive and process telephone messages in accordance with instructions

Responsibility for Finance
- Ensure that the main Health Records Libraries, Martland Point and any other Health Records storage linked to the Libraries are left secure after use and that any security systems in place are fully activated and operational
- Ensure all Departmental equipment used by the post holder is fit for purpose, reporting any issues to Line Manager.
- Responsible for using equipment appropriately and with care
- Effective use of stationary and other general office supplies.

Responsibility for Human Resources
- Daily line management of Library Service staff.
- Adhere to Trust Policies, Procedures and Guidelines
- Ensure compliance with Mandatory training requirements in accordance



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