Air Import Coordinator
1 month ago
Ref: EH-2034
Location: Manchester
**Salary**: £28k
**Key duties and responsibilities**:
- Handle shipments from door to door.
- Prepare and submit customs entries.
- Respond to clients in a timely manner.
- Invoice jobs in a timely manner.
- Loading of information into CW1.
- Close liaison with customs compliance manager.
- To handle daily import operations for Manchester client base.
- To work closely with the air export department to help cover as a full airfreight department.
- To liaise with clients in relation to documentation, delivery and charges, if required.
- Quotations for clients and overseas agents
- Monitor ETA and advise of any changes.
- Ensure customer has all required docs, I.E. PODs, copy C88 etc.
**Person Specification**:
- Good communication skills
- Good organization skills and effective time management & working practices
- Manage time effectively
- Commercial awareness
- Attention to detail
- IT Literate in Microsoft Office
- Problem solving
- Applicant would ideally have 2-3 years recent relevant industry experience with previous involvement in Air Imports from quote to delivered.
- CW1 experience an advantage but not essential as full training and support will be provided.
Key Performance Indicators
- Customer / Staff feedback.
- Internal Audits.
- Regular Appraisals.
- Meeting customers’ requests and deadlines.
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