Project Training Lead
6 days ago
On behalf of our client, a multinational pharmaceutical company, we are looking for a Project Training Lead for a 9-month assignment (role is part time, 4 days per week).
This role will support the deployment of a digital cloud-based Temperature Controlled Study Drug management system (MonTe) aligned to new ways of working to both internal circa 1500 employees and an initial 10,000 clinical external users
9-month period to set up the training deployment framework and deliver a Train the Trainer model with training packages and content.
- Training support to set up the SMM Operations team in each market, so circa 50 trainers (who in term will support the 8000 clinical sites and up to 20,000 clinical external end users,) that need to be on-boarded at different times
- Role will need to support other areas and ideally the internal functions within our client within the Supply Chain Teams
- Set up a train the trainer model with regional support for our external logistics partner to deliver their internal training solution to 41 depots
- Supporting the use of the MonTe Academy Portal - content, User Guides and Work Instructions
Requirement
- An individual who is a capable trainer, used to working within a matrix group of audiences who has the capability and capacity to manage the end-to-end training requirement
- Ability to set out a clear overview of the training requirements through audience ‘Training Packages’ that have been determined through the ‘User Types’ for MonTe - both internal, External and Third Party
**Education, Qualifications, Skills, and Experience**
**Essential**:
- Experience setting up the training deployment framework and deliver a Train the Trainer model with training packages and content.
- Good understanding of the value of training and support frameworks for the launch of a new system
- Solid grounding in delivering remote and face-to-face training packages
- Experience of working with on-line and remote learning tools would be an advantage - our client run a ‘Saba’ training platform
- Ability to understand/work with various online IT systems including Microsoft Office suite
- Strong collaboration and communication skills
- Task orientated with high agility, good time management, able to deal with high workload in peak times
- Able to hit the ground running and work independently, in a team context
- Able to demonstrate alignment to our clients Values
- Experience of working in a large or global fast-paced matrix organisation
**Desirable**:
- This is not a role that requires in depth Clinical or Study Trial knowledge, but some Pharma knowledge or Clinical Trial knowledge would be good.
- Experience of working in a Supply Chain environment
- Experience of launching a new IT system platform to internal and external users
- Understanding the complexity of New Ways of Working - SOP, WI and end-to-end process change
- Experience of working with a third-party IT provider
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