Client Relations Advisor

2 weeks ago


Stockport, United Kingdom O'Neill Patient Solicitors LLP Full time

This is an exciting time to join us here at the ONP Group. Every day, we help thousands of our clients to navigate the legal side of buying, selling and re-mortgaging their properties.

We have ambitious growth plans and due to expansion, we're looking for professional, personable and customer-focussed individuals to join our Client Relations Department. If you have great communication skills, love speaking to people and would like the opportunity to enter the legal sector, this role may be for you

This is a full-time, permanent role: Monday to Friday, 8.30am - 5pm with flexibility for some home working after an initial office-based training period.

**The Role**:
Working in our Client Relations Department, you’ll be taking inbound telephone calls and providing invaluable assistance to our Conveyancing and Remortgage Case Managers. The delivery of excellent customer service at first contact is essential in the client experience, the smooth running of the firm and the reputation of the business.

**Key Responsibilities**:

- Dealing with inbound telephone calls from clients and third parties whilst maintaining a high level of professionalism and providing excellent customer service.
- Handling a high volume of complex calls.
- Assist with the progression of Conveyancing and Remortgage cases
- Carry out general administrative duties to a high standard
- Update cases through the computerised workflow management system
- Work to and maintain Service Level Agreements
- Ensure compliance with ONP company policy
- Any other duties as required by the business

**What we can offer**:

- Competitive salary
- Full training
- Superb working environment
- Flexibility for some remote working (2/3 days per week) after initial training period
- Excellent opportunities for career progression

**What you’ll need**:

- Good general education to A Level or equivalent
- A background in customer services
- Excellent communication skills - both verbal and written

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.



  • Stockport, United Kingdom G2 Legal Limited Full time

    A highly regarded Stockport based property law firm is currently looking to recruit a Client Relations Advisor to provide outstanding customer service to the firm clients on a daily basis. You will be required to have excellent communication skills with prior customer service experience. Experience in conveyancing would be advantageous but not...


  • Stockport, United Kingdom G2 Legal Limited Full time

    A highly regarded Stockport based property law firm is currently looking to recruit a Client Relations Advisor to provide outstanding customer service to the firm clients on a daily basis. You will be required to have excellent communication skills with prior customer service experience. Experience in conveyancing would be advantageous but not...


  • Stockport, Greater Manchester, United Kingdom G2 Legal Limited Full time

    1 week ago Be among the first 25 applicants A highly regarded Stockport based property law firm is currently looking to recruit a Client Relations Advisor to provide outstanding customer service to the firm clients on a daily basis. You will be required to have excellent communication skills with prior customer service experience. Experience in...


  • Stockport, United Kingdom Edengreave Limited Full time

    **Client Relations Advisor - Stockport** **Duties: -** - Being the 1st point of contact speaking to clients providing a full professional service. - Answering a high level of incoming calls. - Outbound calls to discuss updates. - Pro-actively speaking to third parties. - Updating the management system with any notes and amend any details where necessary. -...

  • Parts Advisor

    5 days ago


    Stockport, United Kingdom Perfect Placement Uk Ltd Full time

    **Parts Advisor inStockport.** Our client is a large automotive motor factor business in Stockport**,** who is looking to hire an experienced Parts Advisor for their Automotive Team. Are you an experienced Parts Advisor in Stockport? Are you looking for a new role as a Parts Advisor in Stockport? Hours of work for this role as a Parts Advisor are 42.5-hour...

  • Service Advisor

    3 weeks ago


    Stockport, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor– Main Dealership –StockportOur client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in StockportBasic salary - £28,500OTE - £36,000Hours – 8am to 6pm5 days a weekSaturday rota 8am to 1pm (1 in 3)Key role and responsibilities for this...

  • Customer Advisor

    4 weeks ago


    Stockport, United Kingdom gap personnel Full time

    We are currently recruiting for a **Customer Advisor** position for our Client based in **Stockport SK3.** Role: Customer Advisor, initially training on taking inbound calls, registering new patients over the telephone and creating call back tasks for colleagues in the business. Hourly Rate: £10.42 Shift pattern: 9am to 5:30pm Monday to Friday Start...

  • Service Advisor

    7 days ago


    Stockport, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- PA1593R3- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £24865-£28365 per annum**Job description**: **Service Advisor - Stockport** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team As a Service Advisor, you will be the...

  • Service Advisor

    4 weeks ago


    Stockport, United Kingdom Matt Burton Full time

    MBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Stockport. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across...


  • Stockport, United Kingdom Essential Personnel Full time

    **Customer Services** Our chemical company is recruiting an **Customer services advisor** to work at their site in **Cheadle Hulme, Stockport** In your role as Customer Services Representative you will be customers receive their orders in a timely manner. **Duties Include**: - Taking incoming product orders - Generating and following up on quotations -...


  • Stockport, United Kingdom Platinum Recruitment Group Full time

    **Senior HR Advisor** **Location: Stockport (Part Time) - Hybrid Working** **£30,278 - £36,451** I am exciting to be working on behalf of a growing organisation in the Healthcare sector who are looking for Part Time Senior HR Advisor to join their team. This is a true generalist role and you will work across the whole People Services remit including...


  • Stockport, United Kingdom GW FINANCIAL SOLUTIONS Full time

    **Personal Finance Advisor** GW Financial Solutions UK LTD - Stockport **Permanent position - £25,000 starting salary per annum (Based on experience) plus bonuses OTE - £50,000 / £60,000 Office based role** We are a 13-year-old company who have recently been granted full FCA regulation (one of only a handful of companies to achieve this) with over 40...


  • Stockport, United Kingdom GW FINANCIAL SOLUTIONS Full time

    **Personal Finance Advisor** GW Financial Solutions UK LTD - Stockport **Permanent position - £25,000 starting salary per annum (Based on experience) plus bonuses OTE - £50,000 / £60,000 Office based role** We are a 13-year-old company who have recently been granted full FCA regulation (one of only a handful of companies to achieve this) with over 40...

  • Claims Advisor

    2 weeks ago


    Stockport, United Kingdom Essential Personnel Full time

    Mis-sold pension claims advisorOur legal claims company is recruiting aMis-sold pension claimsadvisorto work in their office inStockportIn your role as aMis-sold pension claims advisoryou will be dealing with pension claims.Duties include:Comply with tight deadlinesBuild strong relationships with clientsProgress mis-sold pension cases to settlementAs a...

  • Insurance Advisor

    4 weeks ago


    Stockport, United Kingdom 123 Recruitment and Training Full time

    Location: Chorley £25,000 - OTE £60,000 Monday - Friday Office Based Are you an expert in building relationships and creating great rapport and trust with your clients? Happy to work to financial targets but hate KPIs? Then we have a fantastic job for you! Based in Chorley, this is a fantastic opportunity to join a thriving business as a insurance...

  • Parts Advisor

    3 weeks ago


    Stockport, United Kingdom Veritas Careers Full time

    Veritas Careers are recruiting for an EstablishedDealer Group who have a requirement for a Parts Advisor to jointheir busy dealership in GreaterManchester.RequirementsIdeally you will have experience of retail parts salesKerridge experience and have a "customer first"mindset.Benefits If you want toprogress your career with a dynamic and forward thinking...

  • Service Advisor

    4 weeks ago


    Stockport, Greater Manchester, United Kingdom Holt Recruitment Full time

    Service Advisor Main Dealership Stockport Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Stockport Basic salary - £28,500 OTE - £36,000 Hours 8am to 6pm 5 days a week Saturday rota 8am to 1pm (1 in 3) Key role and responsibilities for this...

  • Sales Advisor

    3 weeks ago


    Stockport, United Kingdom AT Management Full time

    **Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?** **No Experience, No Problem. We see this as an advantage.** **About Us**: ATM is a well-established company which provides revenue generation services for multiple blue-chip companies. We specialise in what we do and at the heart of our business are our people. We are an...

  • Sales Advisor

    6 days ago


    Stockport, United Kingdom AT Management Full time

    **Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?** **No Experience, No Problem. We see this as an advantage.** **About Us**: ATM is a well-established company which provides revenue generation services for multiple blue-chip companies. We specialise in what we do and at the heart of our business are our people. We are an...


  • Stockport, United Kingdom Simpson Judge Ltd Full time

    **JOB: Private Client Solicitor 5+ years PQE** **LOCATION**:Stockport, Congleton or Macclesfield **SALARY**:Salary competitive depending on experience Full time (37.5 hours a week) or part time (30 hours a week over 4 days) **Your day to day** - Managing a mixed caseload from wills, power of attorney, court protection orders and probate. - Supporting the...