Cafe Supervisor/ Cook

**Job description**

Job Title: Cafe Supervisor/Cook

Hours: 30 hrs per week

**Salary**: £13.26 per hour

Duration: Permanent

Date for Interview: Friday 31 May

Responsible to: Project Coordinator

Primary base: Scunthorpe

**About North Lincolnshire Mind**:
North Lincolnshire Mind was established in 1982, we are a local charity supporting local people and are proud to be affiliated to Mind. There are over 100 local Mind charities that makeup the Mind network and we are all responsible for delivering our own services and our own fundraising. We are proud to be affiliated with the national charity Mind.

**About the role**

This is an exciting opportunity to support the development of a new project aiming to provide employment and volunteering opportunities for people with lived experience of mental health issues and to raise awareness of mental health. This role will involve supporting the project co-ordinator and working with the kitchen assistant and volunteers to ensure the café operates effectively and provides a great experience for customers, staff and volunteers

**Main responsibilities**

1. Plan, prepare and cook quality homemade food

2. Develop and implement a stock plan to prevent under/over stocking

3. Manage safe and effective product storage and rotation to prevent damage or spoilage.

4. Ensure that all products are properly labelled with nutritional content, price and expiration dates

5. Adhere to food safety regulations at all time

6. Ensure that all cleaning is carried out to high standards

7. Work with project co-ordinator to ensure inventory, ordering and budgets are prepared and manged effectively

8. Line manage and support staff and volunteers

9. Maintain a calm, welcoming environment during busy and challenging periods

10. Respond calmly to questions and complaints from clients and work to resolve any problems

11. Able to ensure staff and volunteers are trained appropriately for all operations

12. To maintain appropriate record keeping systems in line with data protection requirements.

13. To ensure budgets are adhered to and financial systems maintained.

14. To work in accordance with North Lincolnshire Mind’s policies and procedures at all times.

15. To undertake any further training as identified in the North Lincolnshire Mind Training plan

16. Ensure that safe working practices are followed in respect of COSHH and other Risk Assessment control measures.

17. To maintain awareness of risk and to take personal responsibility for ensuring that the North Lincolnshire Mind is not unnecessarily exposed to risk and to report any issues or concerns relating to risk and the effectiveness of risk management arrangements.

18. All staff must comply with the provisions of ‘The Health and Safety at Work Act 1974’ and must take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts of omissions whilst at work. Employees are also required to co-operate with their employer to enable them to perform or comply with any statutory provisions. North Lincolnshire Mind promotes a safe and healthy working environment can only succeed with the full co-operation of its employees.

The post holder will be required to carry out any other duties which are within the scope/spirit and purpose of the job as requested. If duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.

**Person Specification**

**Essential**

**Qualifications and Training**:

- Food hygiene qualifications

Experience
- At least 1 years experience of cooking in a busy kitchen environment
- At least 1 years experience of line managing staff and/or volunteers
- A commitment to providing effective high-quality services.
- A commitment to achieving targets and developing staff.

**Skills and Attributes**
- Able to motivate and develop a high performing team
- Build productive working relationships with co-workers and key stakeholders
- Able to expresses ideas clearly and concisely; disseminates information about decisions and plans proactively.
- Use effective strategies to facilitate change and overcome any resistance.
- Able to proactively develop new ideas, to adopt new processes and practices that enhance opportunities.
- A commitment to understanding North Lincolnshire’s diverse communities

**Personal Qualities**
- An interest in mental health and wellbeing
- The ability to promote high levels of professionalism and lead by example
- Flexible and able to respond to the ever-changing needs of the charity
- Resilient and reliable
- able to work with minimum supervision, ensuring work is planned, prioritised, and organised to achieve set deadlines
- Positive, forward thinking and able to inspire staff and volunteers
- Consistent and optimistic attitude, with the ability to remain positive in a challenging environment.
- Values diversity and treats others with respect, showing sensitivity towar