Sales & Operations Executive Hybrid

3 weeks ago


London, United Kingdom Travel Trade Recruitment Full time

Do you have previous travel industry experience within a retail or tour operator background? My client, a successful independent Tour Operator based in The City of London is seeking an experienced Travel Consultant to join their small reservations team.As a Sales & Operations Executive you will be responsible for maximising sales, providing administrative support and dealing with any after sales queries to travel trade partners, suppliers and direct customers.

**DUTIES**:

- Maximise sales leads generated from both travel trade and direct customers, by providing excellent customer service
- Liaising with other internal and overseas departments to provide resolutions to issues raised
- Maintaining the database, including agent commissions, ensuring all data is accurate and up to date
- Organisation and administration of trade promotional events and competitions
- Produce and distribute effective communication both internally and externally, via the most appropriate manner
- Participation in the day-to-day office tasks including, but not limited to, opening and actioning post, filing, issuing travel documentation, telephone answering, and general administration

**EXPERIENCE REQUIRED**:

- Minimum 1 - 2 years sales experience within the travel industry
- Experience working with retail travel or tour operations
- Good sales techniques and an excellent telephone manner
- Experience working to targets
- Attention to detail and the ability work under pressure
- Proven customer service skills

**PACKAGE**:

- A competitive basic salary of £24,000 - £27,000 (depending on experience) + bonus
- Mon - Fri: 9-5pm with the occasional Saturdays
- Hybrid working

**INTERESTED?


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