Room Service Waiter/waitress

4 weeks ago


Edinburgh, United Kingdom Marriott International, Inc Full time

**Job Number** 23156266

**Job Category** Food and Beverage & Culinary

**Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**W Edinburgh is hiring Waiters and Waitresses to join Room Service as part of the pre-opening team We invite you to play an integral part in bringing to life this unique project, opening November 2023.**

**Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.**

**ABOUT THE BRAND**

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

**ABOUT THE ROLE**

Reporting to the Room Service Manager, as Room Service Waiter/Waitress, you will play a key role in our guest’s stay with us, by serving them food and drinks in he comfort of their own rooms and making them feel like they are in a home away from home.

Joining the pre-opening team means you will be instrumental to the success of the hotel’s opening and beyond. We are looking for people who as detail-oriented, a people-person and works well under pressure

As Room Service Waiter/Waitress, key aspects of your role will include:

- Ensuring food and drinks are perfectly presented before serving to guests
- Serve food courses and alcoholic beverages to guests in their rooms
- Answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
- Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
- Maintain cleanliness of work areas, china, glass and silverware before serving it to guests
- Restock items
- Present physical and accurate check to guests and process payments on service
- Follow health and safety guidelines and policies to report accidents and injuries

Our ideal Room Service Waiter/Waitress is someone who has:

- Strong organization and multi-tasking skills
- The ability to stay calm under pressure
- The ability to prioritize
- Confidence interacting with guests
- Good communication skills
- A positive mindset
- A genuine passion for working in hospitality

In return for your hard work, we give you:

- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world
- Discounts for your friends and family
- Specially curated discounts in thousands of shops

**ABOUT THE PROPERTY**

W Edinburgh will bring bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon - reflecting the city’s festival spirit - this 12-storey structure will be the centerpiece of Nuveen Real Estate’s Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel aims to help redefine the city’s hospitality landscape. Accordingly, it’ll fuse the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites. While staying here, guests will benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings



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