Product Specialist

1 month ago

Derby, United Kingdom Zenopa Recruitment Full time

This is the ultimate opportunity for someone familiar with dissolution and physical testing who is looking for an extremely healthy work-life balance with a Global OEM in the pharmaceutical space.

Full manufacturer product training provided with on the job shadowing; there is even an opportunity to visit their training facilities in Switzerland

**Day to day of the role**:

- Your role will consist of being the first port of call for customers across the UK with technical enquiries. You will evaluate incoming fault reports and initiate appropriate measures:

- Registration of incoming requests (setup Tickets)
- Support customers by remote troubleshooting
- If necessary, request support from product specialists
- The team is very well-established and consists of 17 field service engineers, 2 team leads and 3 technical support engineers.

**What we are looking for**:

- Knowledge of dissolution and physical testing from a laboratory or engineer background
- Technical troubleshooting experience of analytical devices
- Commutable to office in Foston, Derbyshire
- Customer focussed
- There will be occasional travel to customers so willingness to travel is required
- Full driving license
- Acts autonomous in the frame of Guidelines and directive

If you have knowledge of dissolution and physical testing from a laboratory or engineer background, this could be for you. Let's have a chat

**Job Types**: Full-time, Permanent

**Salary**: £37,000.00-£43,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Derby: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 71581

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