Outpatient Receptionist

**Outpatient Receptionist**

**Location**: York

**Job Type**: Temporary

**Duration of booking**: Expected to last 4 weeks and maybe longer

**Proposed start date**: ASAP

**Sector**: Healthcare

**Base**:Hospital

**Band**: 2

**Working days and hours**:Monday to Friday 8am to 5pm

**Pay Rate**:£10.69 paye inclusive of holiday pay

**Job Summary**
- Duties on reception will involve ensuring our patients experience a consistent welcoming approach from staff on reception
- Facilitating efficient booking in and checking out of outpatient clinics
- managing relevant worklists.
- The postholder is therefore expected to have proven communication skills, excellent organisational skills and the ability to work flexibly in a fast changing environment where demands and priorities change quickly.
- It is essential in this post that the postholder has excellent computer skills, evidenced by a recognised qualification/ or is able to demonstrate a proven skill base in the use of databases, word, excel and outlook etc.
- Due to the nature of the work, all Outpatient Services staff are expected to adhere to the Trust policy on confidentiality of patient information.

**Experience, Skills and Qualification**
- English & Maths GCSE or equivalent
- Previous experience of a reception, admin and customer service role