Head of Quality Assurance

3 weeks ago

Dorchester, United Kingdom Dorset Councils Full time

Organisation
- Dorset Council
- Location
- Dorchester, United Kingdom
- Reference
- 61042211
- Occupational group
- Health and Social Care - Children's
- Salary details
- £72,214 - £81,607

Job term
- Full Time
- Appointment type
- Permanent
- Contact
- Lisa Reid
- Contact telephone
- 01305 228396
- Closing Date
- 31 August 2023 11:00 PM

**Service Manager - Quality Assurance**:
**37 hours**:
**£72,214 - £81,607**:
**County Hall, Dorchester, other Dorset offices also available**:
**What’s in it for you**:
You will be part of a dedicated service who hold children and young people at the heart of all we do. You will be joining at an exciting time for Dorset who is one of three LA’s to pilot the Families First for Children as part of the Social Care Review. You will have an opportunity to shape and develop services building on the solid foundations of our Good Ofsted grading. Working with an outstanding leadership team under DCS of the year where good practice is expected, delivered and celebrated. You will have the privilege of leading a talented and experienced Quality Assurance service who continue to develop and improve the services and outcomes for our children and families. You will benefit from the generosity of spirit that exists in a well-established partnership and learn from those around you.

As a leader in Dorset Council, you will enjoy extensive opportunities for personal development and a genuine commitment to bringing out the best in you, to help you thrive

We support flexible working hours and working from home when appropriate.

**What you can expect to be doing**:
You will provide strategic leadership within the QA service and have a matrix management role for some key areas of work including the Pan Dorset Safeguarding Business Manager. You will be responsible for leading senior managers to deliver operational services within the quality assurance Safeguarding teams including safeguarding in education and Designated Officer’s. You will manage performance through support and challenge and will oversee and ensure regulatory compliance and inspection readiness and effective assurance of the quality of practice. The work is varied and will involve providing specialist advice and guidance to operational staff, establishing and maintaining effective working relationships with a range of professionals and partners, contribution to the quality assurance framework and supporting service improvement through the identification of themes and issues.

In addition you will:

- Support the Corporate Director and other Senior Manager(s) in the operational management of services, including leading and implementing policies, strategies and projects in aiming to achieve service specific outcomes
- Lead, manage and be accountable for the work of a designated team or teams in accordance with Council policies and procedures within the range of delegated duties;
- Lead on the performance of your team and Key performance indicators of the directorate to ensure robust QA of services.
- Represent the service at internal and external groups, lead project groups, and be responsible for maintaining a wide range of contacts to ensure the effective delivery and provision of the service.
- Take decisions leading to the setting of work standards for others leading to changes in procedures or practice, and with a major impact on the service.
- Lead the Safeguarding partnership functions and work with key stakeholders to deliver the PDCSP priorities.

**About you**:
We are looking for someone who has a social work qualification, who has substantial post qualifying experience of working directly with children and young people who are in care and/or through child protection planning, with an appreciation of the particular needs of our children and young people who are in care.

We need an experienced manager who can demonstrate having led a successful team, has good organisational and prioritisation skills to deliver multiple competing demands. Has some experience of performance data and quality assurance and working with safeguarding partnerships.

Full details are in the person specification and job description.

**Additional Information**:
Closing date. 31st August Interview date: 15th September 2023.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

Social Work England Registration.

**Dorset Council: A great place to work**:
We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success

You will:

- have access to a range of employee benefits
- be part of an organisation that supports each other to grow an

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