Goods in Supervisor

5 months ago

Birmingham, United Kingdom Primaflow F and P Full time

**JOB DESCRIPTION**

**Job Title**: **Goods In Supervisor**

**Reporting to**: **Senior Shift Manager**

**Responsible for**: **Management of Warehouse Colleagues and Processes**

**Overall purpose of the job**:
To assist the delivery of a high quality cost effective Warehouse Operation, through establishing and maintaining effective and efficient procedures, motivating, engaging developing colleagues whilst effectively maintaining a Health & Safety compliant warehouse.

**Duties and Responsibilities**

Oversee the day to day running of the department to deliver an efficient, cost effective, timely and high quality service. Safety, Service, Engagement & Productivity should be at the heart of everything you do. This includes but is not limited to the following:

- Adopt good communication skills at all times.
- To ensure that all work activities are performed as documented within the department's written procedures.
- Ability to make day to day decisions and control the warehouse in the absence of the Senior Shift Manager.
- Physically assist in all aspects of the daily site operations when required.
- To ensure all staff are inducted in line with site and departmental induction processes.
- Ensure warehouse HHT’s & printers are in working order - sorting and / or reporting issues to the relevant department.
- Ensure that the companies Health and Safety processes and procedures are followed

**Colleague Management**
- To monitor and action any issues on colleague performance relating to attendance, attitude, safety, work accuracy and speed of work.
- Plan staffing levels within the team to meet business needs.
- To identify and report to the Senior Shift Manager any training needs of the team members.
- Carry out investigations of serious breaches of companies operating processes in a professional manner as required

**Performance measurement and reporting**
- Regularly review reports tracking performance against KPIs with the Senior Shift Manager.
- Recommend and implement performance improvements as agreed.

**Compliance**
- Ensure compliance with company processes and procedures at all times.
- Ensure that the Warehouse maintains high levels of housekeeping.
- Ensure that the warehouse complies with current legislation in regard to H&S.
- Any other ad-hoc duties as and when required to support the needs of the business.
- Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed.
- Be willing to attend internal training as necessary to keep up to date with the latest technology and operating processes.
- To work within the relevant legislation, policies and procedures.

**Skills and Experience**

**It is essential that you**:

- Previous experience of Team Management
- Have a strong knowledge of goods inbound.
- Well organised with an understanding of warehouse management principles.
- Excellent team management and employee engagement skills.
- Analytical and systematic approach to problem-solving and conflict management.
- Excellent written and verbal communication skills.
- Ability to prioritise busy workload and excellent time management.
- Excellent interpersonal skills.
- Ability to work under pressure and keep calm.
- Ability to work as part of a team.
- Ability to work on your own initiative.
- Good understanding of H&S legislation.
- Administratively strong and IT literate.

**Personal Characteristics**:

- A consistent, positive outlook.
- An enthusiastic ‘can do’ attitude which inspires and motivates others.
- A visible, team player committed to the continuous development of staff.
- The ability to effectively evaluate challenging situations and to make well-judged decisions.
- Excellent interpersonal skills, motivating and influencing skills, organisational and management skills, and well developed analytical and problem solving skills.
- Attention to detail
- An ability to work under pressure and meet tight deadlines.
- Strong commitment to Customer Care and meeting customer needs

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Profit sharing
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus scheme

**Experience**:

- Goods Inbound: 2 years (required)

Work Location: In person

Reference ID: Goods In Supervisor

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