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Customer Service Team Leader

4 months ago

Woking, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Services Team Leader job in Woking
**Your new company**
Our client are a fast growing FMCG business who are looking to expand their customer service team.
**Your new role**This is a very hands on role where you will have day to day customer contact but also be responsible for the training and development of 1-2 customer service advisors.
The role is newly created to allow the current manager to step back into a more strategic role
The manager is looking to create a customer experience team who ensure customers are able to maximise use of their products and have queries and complaints dealt with in a swift and timely manner
This is an excellent opportunity for a customer service professional looking to step up into a supervisor role or a current team leader looking for the opportunity to join a new and growing team.
**What you'll need to succeed**:

- Strong communication skills
- Work well under pressure
- Team player
- Strong desire to deliver high levels of customer service

**What you'll get in return**:

- Development opportunity
- Monday - Thursday in Office and Fridays working from home
- Parking onsite
- Close to transport links

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.