Nail Care Technician

**JOB DESCRIPTION**

**Job Title**: **Nail Care Technician**

**Responsible to**: **Independence at Home Manager**

**Location**: **Dudley**

**Hours/Salary: 18 hours per week £10,128 + benefits**

**Description of Service**

Age UK Birmingham & Sandwell is a dynamic and expanding charity that provides a range of services and programmes for people aged 50 and over. Our Foot Care Service, subsidised by Dudley Integrated Heath & Care, helps older people to maintain and improve their foot health.

**Job Purpose**

Your role will be to deliver a Foot Care Service to support older people in Dudley. The role involves an initial assessment to ensure the service is suitable for the individual.

Following this you will provide toenail cutting and enhancements such as the removal of dry skin and giving advice on self-management to help keep feet in a healthy condition (for example on shoes and hosiery).

**Principal Duties**:

- To receive referrals from heath care professionals and arrange appointments with clients as required.
- To cut clients' nails at appropriate intervals in regular clinics and record fully their foot care and health problems.
- To conduct ongoing basic risk assessments and carry out an annual health check review for each client.
- To ensure that only decontaminated instruments are used in accordance with the specified guidelines.
- Report all incidents, accidents and client concerns promptly to the Line Manager
- To ensure that the appropriate fee is collected and recorded at the end of each visit and that all monies are handed to the office as appropriate.
- To maintain clear and accurate records of contacts with clients.
- To ensure an adequate supply of the necessary materials is held at all times.
- To work with the Line Manager to achieve targets to meet funding contract requirements
- Work with the Service Manager to promote the project and the organisation in the relevant areas and communities
- Risk assess working environments as appropriate in line with overall Risk Assessment Policy and carry out work in line with the organisation’s Health & Safety policy
- To support volunteers assisting the service
- Make referrals/signpost to Age UK Birmingham colleagues and other appropriate agencies and organisations for specialist support
- Attend meetings and events relating to the project as required
- Commit to and undertake regular training sessions to extend and update own knowledge

**Other duties**
- To abide by the Health & Safety, information assurance, safeguarding policies and all other policies relevant to service delivery.
- To undertake any other duties commensurate to the post not specifically mentioned in this job description.

**PERSON SPECIFICATION**

**Experience and Knowledge**:

- Experience of care or footcare work
- Experience in a delivering to the highest customer service standards
- Ability to work on own initiative and prioritise own work
- Experience of working with volunteers (desirable)
- Understanding of issues concerning older people including relevant health issues
- Understanding of the principles of confidentiality and data protection in relation to client information and records
- Understanding of Health and Safety and ability to understand risks in relation to general maintenance and the use of equipment
- Understanding of safeguarding procedures
- Understanding of and commitment to equality and diversity

**Personal Skills and Attributes**:

- Reliable, trustworthy and punctual with excellent organisational and time management skills
- Excellent communication skills, being able to speak to older people from a wide variety of backgrounds and put them at ease.
- Approachable, patient, empathetic, friendly, and able to get on with others
- Ability to communicate effectively, both in writing and verbally, with people at all levels
- Strong interpersonal and relationship building skills
- Ability to carry out basic risk assessments
- Ability to carry out administration tasks including the collection of fees and recording payments
- The ability to work alone and self-manage work schedule to achieve targets
- Self-motivated resilience with a positive and enthusiastic attitude

**Other Requirements**:

- A demonstrable commitment to providing high quality services for older people
- A willingness to participate in opportunities for professional and personal development
- Commitment to incorporating Equal Opportunities principles into all aspects of work.
- Enhanced DBS check
- NVQ Care Level 2 (preferred)
- Basic First Aid (preferred)
- NVQ Beauty Therapy Level 2 (preferred)

**How to apply**

Send your CV and a covering letter outlining your skills and experience in relation to the Job Description and Person Specification below. Your CV should be no more than two sides and covering letter no more than two sides also.

If you would like to discuss this opportunity further, please contact Chelsea Felstead, Independence at Home Manager, by telephone on 0121 437 003