Customer Service Advisor

2 weeks ago

Liverpool, United Kingdom Homes for Students Full time

CUSTOMER SERVICE ADVISOR

Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional customer service to our residents, regardless of your role. Our values are integral to our culture and underpin everything that we do from line management, to supporting our colleagues, to providing an incredible service to all who come through our doors.

Homes for Students has a vacancy for a Customer Services Advisor to join the team at its Fontenoy Apartments in Liverpool (37.5 hours per week, Monday to Friday working between the hours 8:00am to 7:00pm)

The role involves providing a meet and greet, reception and help desk service as well as supporting all back-office functions and providing administration support to the operations team and Property Manager. The role includes supporting open days, intake days and departures as well as assisting day to day visitors, students, and external contacts.

PERSON SPECIFICATION
- The ability to provide exceptional customer service, always displaying a helpful and patient attitude
- Experience of Microsoft office software
- The ability to learn new skills quickly and efficiently
- The ability to present information in an accurate, professional, and appropriate manner
- Experience of prioritising workload to meet competing deadlines without close supervision
- Ability to work in a team and have a flexible approach
- Experience of working in a previous customer service role would be desirable

WHAT’S ON OFFER:

- 23 days holiday + Bank holiday.
- Many Retail discounts.
- Day off for your Birthday
- 2 Charity days per year
- Cycle to work Scheme

If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £10.50 per hour

**Benefits**:

- Cycle to work scheme
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Liverpool, L3 2AL: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: CSA/Liverpool

  • Call Centre Customer Service Assistant

    6 days ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom The Candidate Full time

    **Customer Service Advisor - Liverpool (3 days office/2 days home) - £23,000** Having built themselves a large, international fanbase, our client is at the top of their game and the only beauty retailer that’s on everyone’s minds. As they continue their quest for global domination, the company is looking to hire an ambitious Customer Service...

  • Customer Service Advisor

    1 month ago

    Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...

  • Customer Service Advisor

    2 weeks ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...

  • Customer Service Advisor

    2 weeks ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisor

    1 week ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool.  As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisor

    4 days ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service** Advisors in the **L1** area of Liverpool. **£11.52 per hour** As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisors

    4 weeks ago

    Liverpool, United Kingdom Pertemps Liverpool Full time

    **Customer Service Advisor Wavertree £10.00 per hour Monday to Friday 9am to 5pm. One in four/five Saturdays 8:30am to 12:30pm Six months temporary, potential for permanent Office / Call Centre based** The main duties of a Customer Service Advisor are: - Handle inbound calls within the contact centre - Provide customers with ongoing support for electrical...

  • Customer Service Advisor

    1 week ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Service Advisor

    3 days ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...

  • Customer Services Advisor

    1 month ago

    Liverpool, United Kingdom Neway International Ltd Full time

    Neway are looking for a Customer Service Advisor to join our client based with Liverpool City Council. This role is starting asap, working 36 hours a week initially for a 3 month contract that will be extended after review. Pay Rate is £12.71 p/h PAYE Details: Liverpool City Council is recruiting 8.7 Customer Service Advisors to provide first point of...

  • Customer Service Advisor

    4 weeks ago

    Liverpool, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **Wavertree** **£10.00 per hour** **Monday to Friday 9am to 5pm. One in four/five Saturdays 8:30am to 12:30pm** **Six months temporary, potential for permanent** **Office / Call Centre based** The main duties of a Customer Service Advisor are: - Handle inbound calls within the contact centre- Provide...

  • Customer Service Advisor

    4 weeks ago

    Liverpool, United Kingdom Bright Sky Contracting Full time

    Customer Service Advisor We are currently seeking a motivated and friendly Customer Service Advisor to join our team and provide exceptional support to our contractors. In this role, you will be responsible for assisting with any queries or concerns they may have whilst working on a temporary assignment. **Responsibilities**: - Providing clear and...

  • Customer Service Advisor

    1 week ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...

  • Customer Services Advisor

    4 weeks ago

    Liverpool, United Kingdom 3M Resourcing Ltd Full time

    3M resourcing are working with the local authority to recruit 4 x Customer Service Advisors. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor you will be dealing with enquiries from Liverpool residents...

  • Customer Service Advisor

    3 weeks ago

    Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - **Location**:Liverpool City Centre - **Salary**:£21,000 basic - **Bonus**:2 additional bonus schemes paid annually - **Overtime**: Optional overtime paid at time and a half or double pay on Sundays - **Contract**: Full time, Permanent - **Hours**: Monday to Friday (no weekends or late evenings!) - **+ Excellent training and...

  • Customer Service Advisor

    4 weeks ago

    Liverpool, United Kingdom Recruit Right Full time

    **Job Title**:Customer Service Advisor **Location**: Liverpool City Centre **Salary**: £20120 **THIS IS NOT A REMOTE ROLE** We currently have some exciting opportunities to work with our client in Liverpool City Centre as a Customer Service Advisor. These roles are permanent roles within a successful and thriving organisation with a chance to progress...

  • Customer Service Advisor

    4 weeks ago

    Liverpool, United Kingdom Search Consultancy Full time

    My Liverpool City Centre based client is looking to recruit Customer Service Advisors to work on their inbound financial services campaign. The role is offered on a Monday - Friday basis, 9am - 5pm offering a basic salary of £21,000 with the opportunityto boost your salary with profit shared and personal performance based annual bonus. As an inbound...

  • Customer Service Advisor

    7 days ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for roles for an accommodation client in the L3 area of Liverpool. We are looking for people who are passionate about delivering outstanding customer service. Do you enjoy working in a fast-paced environment? Do you have empathetic customer service skills, providing brilliant service to every...

  • Customer Service Advisor

    1 week ago

    Liverpool, United Kingdom Path2 Solutions Ltd Full time

    Path2 are looking for enthusiastic Customer Service Advisors for roles for an accommodation client in the L3 area of Liverpool.   We are looking for people who are passionate about delivering outstanding customer service. Do you enjoy working in a fast-paced environment? Do you have empathetic customer service skills, providing brilliant service to every...