Retail Supervisor

Permanent / 20+ Hours

**Job Role and Responsibilities**:
Ensure a high level of customer satisfaction through excellent sales service.

Dealing with customer queries both in-store and over the phone.

Product knowledge across a wide range of clothing/footwear/sports equipment

Cash handling/Card transactions - managing point of sales process.

Assist with sales process by maintaining a fully stocked store.

Manage internal transfers between stores.

Visual merchandising of stock displays.

Stock management

General cleaning/housekeeping duties - maintaining store standards.

Key holding duties

Adhere to company policies and procedures and participate in all job training.

**Essential**:
GCSE English and Maths or equivalent essential.

Excellent communication and interpersonal skills.

The capacity to work effectively and accurately within a fast-paced environment.

The ability to work both independently and as part of a team.

Basic administration skills/computer literate.

A willingness to follow orders.

Problem solving skills and the ability to use own initiative.

Must be fully flexible including evenings and weekends.

**Job Type**: Permanent

**Salary**: £11.36 per hour

Schedule:

- Weekend availability

Work Location: In person