Gp Receptionist

To provide a point of contact for the patients and act as a focal point of communication between patients, doctors and other clinical and non-clinical staff, both internal and external in a professional, efficient and courteous manner. To take a proactive approach with patient services, adopting a 'can do' attitude.

Main Duties and Responsibilities of the Post

Reception Duties:
1. Make routine appointments for all clinical staff

2. Enter patients information on appointment system

3. Check patients in on computer

4. Assist patients with BP machine

5. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover

6. Ensure all paperwork and computer logging procedures are completed at the desk including change of address

7. Advise patients of relevant charges for private services, accept payment, record transaction, issue receipt.

8. Respond to all queries and request for assistance from patients and other visitors. Complete visitors' book, and confidentiality forms.

9. Complete daily tasks

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**Job Types**: Full-time, Part-time
Part-time hours: 15-30 per week

**Salary**: £10.50-£11.50 per hour

Schedule:

- Day shift

COVID-19 considerations:
yes

Ability to commute/relocate:

- plumstead: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CON11