Senior Ict Officer

6 months ago


Matlock, United Kingdom Derbyshire County Council Full time

Exciting things are happening within the ICT Team at Derbyshire County Council and we are looking for **Senior ICT Network Engineers **to join our team.

A major review of our organisation and strategies is currently ongoing and we have invested in new tools to support a comprehensive and innovative ICT** **transformation programme, to support the delivery of key services to the citizens and communities of Derbyshire.

We now want to get on and deliver, this role will be pivotal in helping us deliver** **our transformation programme, as a key post within the ICT Operations** **Services function providing a technical lead across services. This includes supporting the Council’s New Ways of Working programme and ensuring that the Councils services are fit for purpose, so it is an excellent opportunity for someone who has significant experience of operating at a mid - senior level in a large ICT Service environment, managing and delivering change** **and who really wants to make a difference.

What will you be doing?
- Based within a **dynamic and challenging environment**, you will be working on varied **Network** assignments, **security**, **IOT** and **SD-WAN**:

- Acting as technical specialist in the ICT Operations function, providing professional expertise and knowledge to provide pro-active and agile services.
- Conduct 3rd line support and maintenance activities to ensure the operations infrastructure and services deliver to agreed standards and levels.
- Supporting the council’s network connectivity to its Microsoft Azure tenant
- Coordinate with cross-functional teams, including networks, property services, broadband service providers, and Derbyshire service managers.
- Organise, track project timelines, and monitor progress of these plans.
- Function as the main point of contact for customers and other senior project managers, ensuring timely and accurate communication throughout the project lifecycle.
- Conduct risk assessments and implement risk mitigation strategies.
- Experience with project budgets and financials, including raising work requests and coordinating these with customers.

Must Have Experience Required / Certifications Required:

- Minimum experience of 3 years in cisco wireless / networking with Working knowledge of wireless design and deployment
- Knowledge of implementing IEEE standards and ISO 27001:2022
- Good knowledge of wireless network technologies, including Cisco technologies and Wi-Fi. CCNA |Network +| Security +
- Experience with project management methodologies, tools, and techniques. Prince 2 | ITIL4
- Excellent communication and people skills, with the ability to work effectively with cross-functional teams and customers.
- Strong leadership skills, with the ability to motivate and manage project teams.
- Ability to manage multiple projects simultaneously while meeting deadlines and quality standards.
- Strong problem-solving and analytical skills, with the ability to identify issues and implement effective solutions.
- Willingness to learn and develop new skills.
- Experience working in a hybrid fast paced environment with a full driving licence as travelling out to sites across Derbyshire to consult with customers and stakeholders will be required in line with service needs.
- Technical knowledge and administrative experience of configuring and managing Cisco Meraki
- Experience with networking monitoring tools. (SolarWinds). Vulnerability management, risk identification and mitigation.
- Strong understanding of TCIP/IP.
- Good knowledge of security system and network security services. (Cisco ISE, ASA, F5, FortiGate) _preferable _
- MPLS/VPLS WAN experience will be of benefit.
- Driving change and improve the delivery of services.

What we offer you:

- £37,339 - £40,638 annual salary
- 27 days of annual leave plus another 5 once you reach 5 years of continuous service.
- Flexi time, allowing up to an additional 2 days of leave per month.
- Super generous local government pension scheme
- Genuine progression opportunity
- The opportunity to work with a variety of systems.

This is a unique opportunity for an experienced IT professional to get into a team that will fully invest in your development and job satisfaction.

We are currently working flexibly and there'll be an opportunity to discuss future working arrangements at interview.

Traveling around Derbyshire is a **mandatory** part of this role with the expectation that you have access to your own vehicle and a full UK driving licence with business insurance to claim for travel costs.

CST1



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