Maintenance Operative

5 months ago

Edinburgh, United Kingdom CA Ventures Full time

We are seeking somebody with strong maintenance/facilities experience, to join our **Novel Student** accommodation in Edinburgh.

This position will oversee and ensure the company’s established standards for all physical assets including safety, appearance, and all maintenance operations of the property, within the budgeted financial goals. In conjunction with the Property Manager, you will oversee the work of external contractors. You will report to the Property Manager to ensure standards are met and exceeded. This role will regularly interact with residents, so excellent customer service and a professional appearance are vital to this role.

CA and Novel Student provide best-in-class experiences for student residents living in our communities. We do this by putting people first—both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio.

**Your Mission**
- Oversee all physical assets of the property, including safety, appearance, and all maintenance operations. Maintaining a clean site and responsible for reactive maintenance repairs such as plumbing or heating issues.
- Provide solutions to any issues or concerns that may arise pertaining to the physical assets of the property
- Keep a log of reported defects and remedial actions undertaken and escalating any requests to external contractors where necessary
- Ensuring the security of the property, including fitting new locks and adjusting doors/windows
- Provide suggestions for opportunities for improvement and efficiency
- Maintain safety records and ensure a safe environment for employees and residents
- Management and reconciliation of utility statements
- Understanding and management of building documentation, contracts, permits
- Knowledge of city and country building regulations
- Fire safety management; Control of the building taking into account its fire safety (e.g. verification of the necessary fire-fighting equipment like fire extinguishers or fire related signage), conducting of the required by regulations maintenance works, respecting the fire safety requirements as specified in the applicable by law technical conditions
- Preparation of the fire safety instructions for users and fire safety evacuation plans. Verification of the actual conditions and carry out of fire drills.
- Regular verification of the state of the building
- Ensuring at all times that the building fulfils all technical conditions
- Supervision of building technicians and service request management; assisting as needed
- Management of equipment servicing; ensuring all servicing is completed on time and according to regulations as well as warranty terms and conditions
- Management of warranty agreements
- Understanding and management of electrical, plumbing, construction, fire & safety, building systems, preventative maintenance
- Performance of daily walks at the property; ensuring everything is functioning properly, verification of equipment, landscape inspection
- Coordination of works and projects for third-party contractors and vendors
- Documentation and management of warranty and development defects; coordination of repairs
- Coordinating quarterly unit and building inspections with the Property Manager and technical staff
- Management of contract and relationship with utility companies
- Constant cooperation with Property Manager

**Your Track Record**
- Experience in a similar position; strong preference for experience in student housing or residential properties in the past
- Management experience preferred
- Maintenance and safety certifications strongly preferred
- Strong communication skills, problem-solving abilities and a keen eye for opportunities for improvement
- Up to date knowledge of legislation and key issues relevant to the position

**Your Style**
- Energetic, driven, and enthusiastic.
- Strong customer services skills and a “no job too small” mentality
- Ability to juggle multiple projects at once.
- Superb ability to communicate clearly and concisely.
- Eagerness to provide best in class resident experience.
- Organized and tech savvy.

**Our Promise**
- A company culture driven by pioneer-thinking and talent
- 25 days holiday
- Healthcare Cash Plan
- Life Assurance
- 5% pension contribution, when matched.
- Discounted bike (cycle to work scheme)
- Employee Assistance Program, providing counselling, coaching, support, and advice on a range of life issues (legal, financial, childcare, eldercare, wellbeing and education issues).
- Annual discretionary bonus
- Annual performance and salary review
- Defined Career Development Plan

**Job Types**: Full-time, Permanent

**Salary**: Up to £30,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: In person

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