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Spa Receptionist

4 months ago


Kettering, United Kingdom Kettering Park Hotel & Spa Full time

**Job Ref**:THW6617

**Branch**:Kettering Park Hotel Spa

**Location**:Kettering Park Hotel Spa, Kettering

**Salary/Benefits**:Competitive salary, great benefits package including free access to the spa and gym plus gratuities

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:Early and late shifts available including evenings and weekends

**Hours per week**:8

**Posted date**:15/02/2024

**Closing date**:30/03/2024

**An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes.**

We're looking for a Spa Receptionist to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.

**Your day to day;**
- Greeting everyone of our guests with a welcoming smile
- Providing the highest level of hospitality
- Upselling of treatments, products and other facilities
- Informing the guests of the spa’s facilities, offering advice and assistance when necessary
- Ensuring spa procedures are followed

**Who are we looking for?**

As Spa Receptionist, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will be requried to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

**In return, we are offering a rewarding role with scope for career progression along with;**
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging supportive work environment

Kettering Park Hotel Spa is in one of the most central locations in the country, within easy reach of the A14, which makes it popular with leisure and business guests. The four-star property, with a ‘touch of English heritage’ feel, has 119 guest rooms, 22 meeting rooms, restaurant, bar and spa, so it's a busy place to work.

Kettering Park Hotel Spa is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years. Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.