Customer Service Advisor

6 days ago


Sale, United Kingdom Fintelligent Full time

We are recruiting for a Customer Service Advisor to join a market leading, award winning, financial services company who are looking for a sociable, confident, enthusiastic, and outgoing individual to join their rapidly expanding company. With a starting salaryof £22,500 and an infectious working culture, you'd be part of company that has superb progression opportunities as well as accessible transport links in Altrincham.
They will provide flexible working opportunities that compliments a healthy work life balance within a recently renovated office environment, your position as a Customer Service Executive will bring the best out somebody who is committed to bringing the bestof themselves to work.
As a Customer Service Executive, what's in it for you?
- Starting salary of £22,500
- After 12 months, this will be increased up to £1500 extra per year
- You'd be working for a market leading reputable company devoted to investing in their people
- Amazing working model - ONLY WORK 4 DAYS A WEEK
- 23 days holiday plus bank holidays
- Smart casual uniform
- Regular social events, annual awards evening and incentives - every month they have a monthly 'activity'
- One of the best companies out there in terms of progression as fully funded Training and Development that provides a clear career progression pathway

As a Customer Service Executive, your duties will be:

- Taking inbound calls and resolving administrative matters for new and existing customers quickly and efficiently providing one call resolution
- Maintaining KPIs to try and ensure that no calls are missed and answered quickly
- Ensuring compliance processes are followed at all times
- Committed to providing brilliant customer service to ensure that the integrity of the relationship is maintained
- Ability to work in a busy, fast paced environment whilst maintaining attention to detail
- Current or recent experience working in a customer service or administrative role
- A focused, career driven, confident, outgoing and enthusiastic individual

If you feel you'd be a good fit for the Customer Service Executive position, lets chat on and ask for Jake. Alternatively, send you most recent CV to be considered.

F_SJ_JF_APR



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