Onboarding Administrator

4 weeks ago

Salford Quays, United Kingdom Bupa Full time

Onboarding Administrator
- Bupa Place, Salford Quays, Manchester. M50 3SP
- Full time
- Permanent
- Starting salary £23,000 per annum
- Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
- Role Overview
- You'll need the ability to interpret client needs and develop and maintain a sound understanding of our customers and their requirements

What You’ll do-
- Make important decisions within agreed parameters relating to workload priorities and make day to day decisions without upwards referral.-
- Proactively foster and develop excellent working relationships with our customers and intermediaries.-
- Build and maintain a network of contacts throughout the business to facilitate solutions to issues or complaints received.-
- Propose client specific solutions based on their cross functional technical understanding of products and technical systems.-
- Good attention to detail and the ability to work accurately with group information, fully supporting quality initiatives in placeWhat you’ll bring-
- No formal qualifications are required; however, all employees must be fluent and confident telephone and PC users.-
- Customer focussed.-
- Making the fair treatment of our customers central to all you do-
- Strong team player-
- Well developed communication and interpersonal skills-
- Demonstrate sound reasoning skills-
- Flexible and adaptable personality-
- Ability to work shift patterns as dictated by business needs.-
- Ability to react to changing business requirements-
- Ability to work in target driven environment and achieve personal targets on a monthly basis- Why Bupa?
- We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
- Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
- Diversity and Inclusion
- Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
- Whether you’ve found your feet or are discovering a new path.
- Welcome to a place that celebrates you.
- This isn’t where you've been.
- This is where you're going.
- This is what we have belief in.

Time Type:
Full time

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