Mortgage Administrator

**Mortgage Administrator / Senior Mortgage Processor**
- Southampton area_
- £22,000 - £26,000 per annum, depending on experience_
- Are you looking for work in the Southampton area for a growing financial company with a vibrant and close-knit team environment?_
- Are you professional, have a great eye for detail and a knack for building strong relationships?_
- Do you have previous customer service and administration experience in a financial environment?_

If you answered **yes** on all of the above, then read on:
Brook Street is proud to be working with one of the leading and professional finance company based in the Southampton area that prides itself on the service it offers to its customers.

**Who's right for the job?**
- Have strong processing and administrative experience from a financial background
- Will ideally have at least 12months experience as a processor or underwriter
- Work well as an individual and as part of a team
- Have excellent telephone manner and communication skills
- Have excellent attention to detail
- Professional communication manner, both written and verbally
- Be self-motivated with the drive to exceed clients expectations
- Adhere to company procedures and industry regulation
- Be passionate about helping people

**About the job**:
Key responsibilities of the role will include:

- Using different software systems including Microsoft Office.
- Processing and updating paperwork on to the CRM system
- Credit Reports
- Providing processing & caseload support to the Mortgage team.
- Ensuring timely, accurate and appropriate responses to telephone calls/enquiries
- Inputting, updating and maintaining data
- Producing written correspondence and documents using standard formats
- Managing the diary system to monitor cases and progress chase as appropriate

The salary will be dependent on experience ranging from **£20,000 to £27,000.**

The working hours will be **9am - 5pm Monday to Friday.**

**Let's get started**

This is a **permanent full-time position** with a **start as soon as possible**. This would suit someone who has worked previously in a similar financial admin, mortgage processor or mortgage administrative role for the last 12months, has strong telephone communication skills and whom has a passion for providing an **excellent customer service.