Customer Service Executive
2 weeks ago
**Customer Service Executive**
**Lancaster**
**Salary £24-26K**
Our client is a specialist retailer of high-end kitchen cooking devices for home foodies and professional chefs. Customers include Amazon, John Lewis, Lakeland, Gordon Ramsay Group, Jamie Oliver and most Michelin star restaurants. So, if you love cooking and customer service you can talk about cooking devices all day at work.
**About the Role**
We are looking for an experienced Customer Service person looking to take control and improve our current Customer Service policies and procedures. The Customer Service role is to work as an integral component of the office.
**Key Responsibilities**
- Deal with Customer returns, services and warranty calls
- Keeping Customers informed and updated on repairs and services
- Meeting Customer's expectations with regards to their returns
- Dealing with Suppliers in regard to warranty claims or spare parts
- Liaising with our field engineers out on-site to ensure work is carried out in an efficient manner
- Helping with Sales Support as and when required
Person Specification
- Experience in Customer Service
- High standard of written English and Mathematics
- Excellent numeracy skills including high levels of accuracy
- Strong IT skills
- Ability to be a good communicator with a clear professional telephone manner
- the ability to deal with challenging people at times.
- Self-motivated and enthusiastic with a flexible attitude to work
**Hours are Monday to Thursday 9 am - 5.30 pm, Friday early finish**
**Relaxed and friendly working environment. 23 days holiday plus bank holidays.**
**Company pension and free parking.**
**This role is on the outskirts of Lancaster so a car would be useful to get to work, however, this is on a bus route.**
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Work Location: Hybrid remote in Lancaster
Application deadline: 06/02/2023
-
Customer Service Executive
1 month ago
Lancaster, United Kingdom Burton Recruitment Full timeCustomer Care Advisor Wanted at Innovative Law Firm in Lancaster Do you have excellent communication skills, particularly on the phone? Are you a natural people-person with the ability to build rapport and provide top-notch customer service? If so, we have the perfect opportunity for you! Our client, an innovative law firm based in Lancaster that...
-
Customer Service Executive
4 days ago
Lancaster, United Kingdom Masterstaff Limited Full time**A premium Logistics company is looking for 2 x Customer Service Executives for Customer Service positions. This is a very fast paced environment, so critical thinking and the ability to learn fast is essential.** - **Duties/Responsibilities**_ - Answering/Making telephone calls - Handling customer/client queries and complaints - Arranging Insurance -...
-
Customer Success Executive
3 days ago
Lancaster, United Kingdom Landmark Information Group Full time**Customer Success Executive** **Caton/Remote** **What it's like to work at Landmark**: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services,...
-
Barista/customer Service
6 days ago
Lancaster, United Kingdom Starbucks Lancaster Market Street Full time**Barista Recruitment Advert** **6.3.23** **FT/PT** **01524382261** **Starbucks (Soul Coffee House West Limited)** Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for a Barista to join our Starbucks team in...
-
Customer Service
1 month ago
Lancaster, United Kingdom The Best Connection Employment Group Full timeThe Best Connection is currently looking for Customer Service Operatives required for our client based in Lancaster. This role involves answering inbound calls, proactively making calls and maintaining our clients' database, and researching new sales channels/events. **Shifts Schedule**: Mon-Thur 8:30-5pm Friday - 8 :30-4:30pm **Desirable...
-
Customer Service
4 weeks ago
Lancaster, United Kingdom The Best Connection Employment Group Full timeThe Best Connection is currently looking for Customer Service Operatives required for our client based in Lancaster. This role involves answering inbound calls, proactively making calls and maintaining our clients' database, and researching new sales channels/events. **Shifts Schedule**: Mon-Thur 8:30-5pm Friday - 8 :30-4:30pm **Desirable...
-
Customer Service Advisor
2 days ago
Lancaster, United Kingdom Allianz UK Full time21253 | Underwriting | Entry Level | Non-Executive | Allianz UK | Full-Time | Permanent Underwriters and Underwriting Assistants are the first point of contact for all Customers of the Allianz Digital Trading SME Small Business Team. To work as part of this successful and dynamic business you will be customer focused and team centric in order to deliver an...
-
Customer Service Advisor
1 month ago
Lancaster, United Kingdom Coburg Banks Limited Full timeA highly regarded business services provider with a fantastic reputation across the Northwest is currently recruiting for Customer Service Advisors at their Lancaster HQ. The role will suit individuals who are adept at building rapport with customers andconfident they have what it takes to help business owners and senior management understand a product or...
-
Customer Service Consultant
6 days ago
Lancaster, United Kingdom Skipton Building Society Full timeHours: In a part-time Branch based role; you will be working 29 flexible hours across Monday to Saturday to support operating hours in the branch. Closing Date: Sun, 3 Sept 2023 We are recruiting for a Customer Service Consultant within Lancaster branch. You have the opportunity to join our team and become one of the faces of Skipton Building Society. We...
-
Customer Service Advisor
2 days ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**Job Title** - Customer Service Advisor **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Hybrid/Remote **Salary** - £24,960.00 + Comp plan We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service Advisor,...
-
Customer Service Assistant
5 days ago
Lancaster, United Kingdom Compass Group Full time**What we’ll give**: **Customer Service Assistant - Asda Lancaster** - £10.10 per hour, Zero hours per week - 3 positions available We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons...
-
Customer Service Assistant
4 weeks ago
Lancaster, United Kingdom Teem Recruitment Full timeMy client is recruiting for a hardworking, enthusiastic, and confident Customer Service Assistant to work at their Building Society The role is to start from ASAP This is a Permanent role This is a full-time position working Monday-Friday 8.45am-5pm (you will be required to work 1 in 4 Saturdays 8.45-12.30pm) You will be required to promote the...
-
Customer Service Advisor
3 days ago
Lancaster, United Kingdom GET YOUR MOBI LIMITED Full time**Job description** Working in a digital marketing & web service envioroment. - **Duties and Responsibilities**:_ - Answering incoming calls promptly and courteously. - Promptly dealing with Support, Account Manager Owned and customer service tickets promptly as allocated /directed. - Maintain customer records by updating account information with clear...
-
Customer Service Advisor
3 days ago
Lancaster, United Kingdom Ascentis Full time**Salary**: £20,850 per annum **Hours**: 36.5 per week Monday to Friday **Contract**: Permanent **Working Pattern**: Full-time Monday to Friday 36.5 hours per week **Location**:Lancaster **About us** International Dyslexia Learning Solutions (IDLS) provides specialist multi-sensory software programmes to primary and secondary schools in the UK and...
-
Customer Service Advisor
3 days ago
Lancaster, United Kingdom Davies Group Full timeDavies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada. The Snagging, Maintenance and Defects Advisor will report to the Customer Care Team Leader within...
-
Customer Service Advisor
3 days ago
Lancaster, United Kingdom Hilton Grand Vacations Full timeJob Description Job Title – Customer Service Advisor Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote Salary – £24,960.00 + Comp plan Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and...
-
Customer Service Staff
6 days ago
Lancaster, United Kingdom Lancaster Canal Boats Full timeLancaster Canal Boats operate cruises along the Lancaster Canal based from two centres at Barton Grange garden centre marina and Lancaster city centre. Cruises are operated up to 7 days a week between the hours of 0900 and 2300. We are expanding our cruise portfolio and have openings for part time on board steward/ess with customer and retail experience....
-
Customer Service Staff
6 days ago
Lancaster, United Kingdom Lancaster Canal Boats Full timeLancaster Canal Boats operate cruises along the Lancaster Canal based from two centres at Barton Grange garden centre marina and Lancaster city centre. Cruises are operated up to 7 days a week between the hours of 0900 and 2300. We are expanding our cruise portfolio and have openings for part time retail and operations staff at both locations. We operate a...
-
Customer Service Representative
14 hours ago
Lancaster, United Kingdom Masterstaff Limited Full time**Duties/Responsibilities** **- Answering/Making telephone calls** **- Handling customer/client queries and complaints** **- Arranging Insurance** **- Taking Customer Bookings** **- Providing quotes** **- Updating Clients for commercial invoices** **- Contacting Clients/Agents when there is a problem with the Delivery/Collection** **- Liaising with...
-
Customer Service Advisor/administrator
1 week ago
Lancaster, United Kingdom Premier Solutions & Training Ltd Full timeWe are seeking a Customer Service Representative to join our team in Lancaster. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers. **Duties**: - Providing information about products and services - Resolving customer complaints and issues - Keeping accurate records of...