Supply Chain Lead

4 weeks ago


Fareham, United Kingdom Blue Arrow Full time

Blue Arrow Derby is proud to be working in partnership with an excellent Supply Chain company who specialise within the Aerospace industry, and they are looking to recruit a
**Supply Chain Lead** to join their team based at one of their customer's site's in Fareham on a full-time permanent basis.

**What will the Supply Chain Lead role involve?**
Responsible for the day-to-day interface with the customer, managing and maintaining the associated reporting, performance indicators and customer's orderbook for specified accounts. The role will ensure exceptional levels of service are achieved for delivery and quality. Building strong customer relationships to provide a great customer experience and ensure that overall customer satisfaction is maintained.

**Hours**: Full-time - with an early finish at 12:30pm on Friday (Mon-Thurs 8:00 - 4:30pm and Fridays 8:00am - 12:30pm)

**Salary**: £32,000 - £34,000

**What will you be doing in the Supply Chain Lead role?**
- Customer Engagement:_
- Participate in local business reviews and associated activities including improvement projects, order book review and critical parts management.
- Manage the customer orderbook, returns process and contract reviews.
- Access and update customer websites and portals - download latest orders, demands, forecasts & reschedules.
- Produce and publish stock asset reports and associated KPI pack.
- Support implementations, business changes and team daily activities.
- Support functional reviews including key actions and escalation.
- Team Management:_
- Lead and support direct reports
- Support colleagues and peers globally
- Strategy:

- Execute and support feedback to functional leaders on strategy plans including engagement, performance, and improvement.
- Participate in cross functional projects to deliver internal or external value.
- Support functional Policy Deployment projects, including Zero Defects and core business objectives.
- Communication:_
- Capture current performance & identify improvement opportunities for assigned accounts.
- Support engagement projects, team communications and customer surveys.
- Escalate to first line as appropriate.
- People Management:_
- Support colleague and peer onboarding and development.
- Support development of corporate social responsibility within the team.
- Participate in one to ones, team briefs and performance reviews and hold these for your team.

**What will you bring to the Supply Chain Lead role?**
- Proven experience in a supply chain role/industry is essential
- Previous customer account and relationship management experience or appropriate alternative is essential for this role
- GCSE or equivalent level qualifications at Grade C (or equivalent) or above in English and Mathematics.
- Excellent written and verbal communication skills
- Good problem-solving skills
- Excellent organisational skills



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