Parts Advisor

3 months ago


StocktononTees, United Kingdom Volvo Truck and Bus North & Scotland Full time

**Parts Advisor - Teesside**

**£25,000 p.a./£12.68 per hour**

**Shift**:
**Monday to Friday - Rotating shift**

**Week 1 = 0700hrs to 1530hrs**

**Week 2 = 1200hrs to 2030hrs**

**(some flexibility required) - **Occasional Saturdays may be required to cover weekend staff holidays.

**What can we offer you**:

- 25 days holiday + bank holidays raising to 30 days with service
- Company pension
- Eligible for bonus scheme
- Healthcare plan with access to dental insurance
- Referral schemes (earn £1000)
- Cycle to work scheme
- Many discounts for yourself, family and friends on gym memberships, hotels, travel plus much more +++

We currently have a fantastic and rare opportunity for a **Parts Advisor **to join our team based at our **Teesside **depot. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships whilst maximising stock availability through efficient parts stock management.

Your responsibilities within the role will include, however may not be limited to the following: (Training will be given)
- Process telephone enquiries, take customer orders accurately and supply the required parts to the correct specification
- Front counter sales including managing customer order number process
- Ensure that the correct ordering and delivery procedures are adhered to
- Proactive customer sales, including managing price support process.
- Facilitate developing local promotional offers
- Participate in workshop production and customer service administration team meetings
- Attend appropriate training and development sessions and activities
- Ensure invoices/credits are properly and accurately raised for goods supplied or returned

To be successful in this position previous experience of working with vehicle parts would be desirable but we are happy to train you. You must have exceptional communication skills both written and verbal with a pro-active approach to your work along with the ability to manage your time effectively. You must be customer focused with the drive to learn and build strong relationships with colleagues and customers.

If this sounds like a role that you would be interested in and you are looking for your next exciting career challenge, then we would love to hear from you. In return we offer a competitive salary and attractive benefits package.

**Job Types**: Full-time, Permanent

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: Parts Teesside


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