Portering Supervisor

**Porter Supervisor - Peterborough City Hospital**
- £11.67 per hour
- 37.5 hours per week
- Various shifts including weekends

We're currently recruiting a dedicated Porter Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Porter Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Your key responsibilities may include:

- Responsible for the day-to-day supervision and team leadership of Portering Services at the Hospital.
- Supervise, co-ordinate, motivate, train and work with your team to provide a quality service
- Plan and produce rosters ensuring effective deployment of the team. Check time and attendance and ensure sickness and absence procedure is fully adhered to.
- Train and develop your team as required by the company and legislation, check that members of your team are aware of these requirements and are working in accordance with them. Ensure all training records are accurate and recorded.
- Ensure a high standard of customer service is a priority, customer complaints are promptly dealt with, and action taken to prevent reoccurrence
- Develop good lines of communications and relationships at all levels within your team, colleagues and customers
- Use machinery as trained, ensuring that the equipment is used safely and in accordance with current regulations and company policies
- Comply with all Health & Safety and ensure hygiene levels are maintained in accordance with current legislation; providing a safe environment for customers and staff
- Manage security processes within your area/duties, in line with the company procedures.

Our ideal Supervisor will:

- Previous experience supervising large teams, completing rotas, performance reviews and return to work interviews.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Quality driven, with a sound knowledge of Health & Safety / infection control
- Possess good IT skills; fully competent in Microsoft Office and educated to GCSE level in English and Maths.
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Confident working in a hospital environment and aware at times you will meet patients that are particularly unwell or showing signs of distress.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2603/76523002/52632694/ONE

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength