Alarm Engineer

2 weeks ago

Leicester, United Kingdom Wilson Alarm Systems Limited Full time

**About us**

Founded in 1988, Wilson Alarm is the leading security company servicing Leicester and its surrounding counties. We pride ourselves on offering our customers with a personal, professional and friendly service throughout - from the initial consultation throughto the system’s installation and further aftercare. We can design and install a range of integrated burglar alarms, utilising the latest technology to strike the perfect balance between advance detection and ease of use. We have built up an impressive reputationfor offering professional, flexible and competitively priced security alarm systems for an incredibly broad customer base.

We may be small right now but we have great growth ambitions and would love to tell you more about it.

**About the role**

Our people and engineers are the faces of our business, and we are looking for a qualified security alarm engineer to join our team who will uphold our strong values and be a brand ambassador.

You will work full-time (40 hours per week plus overtime if required).

Your area coverage is mainly but not limited to Leicester, Leicestershire, Nottingham, Derby and Northampton.

**Key roles and responsibilities**:

- Installation of CCTV, Access Control, Door Entry and Intruder alarms across commercial and domestic settings
- Periodic preventive maintenance of electronic security systems
- Efficient response to all emergency call outs
- Participation in the on-call rota (standby fee paid and call outs)
- Fault finding, test and repair of malfunctioning systems
- Light administrative duties including report writing and certificate sign-off.

**You must have**:

- A valid driving licence
- The right to work in the UK
- Previous face to face customer service experience - Must be articulate and confident when dealing with customers

**If you have the following attributes, you’d fit right in**:

- Willingness to put a smile on customers’ face
- Well-presented and professional
- Punctual with an exemplary attendance record.
- A reliable, honest, and trustworthy team player.
- Enthusiastic and proactive in your approach to work.
- A flexible attitude towards working hours and changing working requirements, to ensure operational needs are met.
- Ability to work under pressure in a busy environment, being able to manage conflicting priorities and expectations.
- Ability to learn new systems and follow processes and procedures.

**What you’ll get in return?**

You will be entitled to a highly competitive salary and a great range of benefits including:

- Basic salary £27-30k per year
- Call out allowance, overtime
- 28 days holiday (including bank holidays) with an additional days holiday for every two completed years up to a maximum of 33 days (including bank holidays) per annum.
- Enrolment on the government approved pension scheme after a qualifying period
- All tools and equipment will be provided (company van, uniform, PDAetc.)
- Training and development opportunities
- Recruitment referral bonus of £500 for every successful referral
- A forward-looking, growth-orientated family company culture

We are hoping to add more benefits in the future and will consult closely with you to bring out what matters to you.

**How to apply?**

**What happens after you’ve applied?**

We will review the CV and arrange for an in-person interview.

We will then ask you to spend a day or two (fully paid) with our chief engineer to see how you handle the various tasks.

At the end of the process, we will invite you to have a social outing with some of your future colleagues.

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