Screening Officer

2 months ago


London, United Kingdom Akton Recruitment Full time

Ilford

£19 Per Hour

I am recruiting for a local authority who is looking for someone to be responsible for the logging of all contacts into children's social care, initial screening of contacts and the provision of advice and information of contacts and directly to service users.

Main Responsibilities

Complete MASH checks identifying unknown children referrals that are sent into the hub.

Complete professional file redacting preparing files for other Local authority Social Workers and professions to view.

Direct and signpost members of the public providing advice and information on local services.

To follow up and process referrals from the Police on domestic violence.

To make referrals to the police where there are safeguarding concerns for children and where details of children are unknown.

Receive requests for information and advice and resolve these initial contacts by giving advice and information.

To develop links with partner agencies including education and housing, and respond to regular requests for information from CAFCASS, probation and UKBA.

Give advice and information to service users on money, benefits and access to practical support services.

Follow up enquiries on referrals and initial assessments made by duty Social Workers to facilitate quick and efficient responses.

Screening Officers are responsible for the management of identifying, collating, recording and rectifying duplicate records on the integrated children's system protocol.

Screening Officers are required to have a high standard of written and spoken English to deal with enquiries from the public,professionals and legal departments.


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