Operations Administrator

2 months ago


Epsom, United Kingdom Reed Business Support Full time

Operations Supervisor

£26,750

Monday to Friday

Banstead

KEY RESPONSIBILITIES
- Effective team deployment and development is vital to ensure the warehouse operation provides the highest levels of operational efficiencies, service excellence and productivity within the business.
- This role requires you to lead and co-ordinate the actions of the business towards the common goal of helping the company achieve its business targets. To lead, guide and support the Dispatch teams, Sales/Hire and consistently strive for excellence andpromote best practice in all areas to achieve gold standard customer service.
- Maximising resources and minimising costs by developing optimum efficient storage solutions Ensure that all employees follow the Organisation's Health and Safety Policies at all times.
- THE TEAM
- Monitoring and reporting on the general wellbeing of your team. Identifying and resolving potential issues, conflicts, or tensions.
- Providing your team with a fair but firm guideline as to the expectations of their role as recruited
- Ensuring all team members have undergone training in Manual Handling and are able to complete their jobs safely.
- Holding a weekly meeting with the driving team to discuss issues, identify areas for improvement and congratulate at times of success.
- HR management of your team of drivers
- Efficiently managing and monitoring a team of drivers and helpers including logging and keeping track of working hours, overtime, holidays, and sickness/absence
- THE ADMIN
- Ensuring all areas of the team’s "admin" tasks (i.e., filing invoices) are completed in an efficient and timely manner.
- Ensuring the team are aware of, and following, all processes identified as part of the warehouse/delivery members role.


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