Customer Service Advisor
7 months ago
**Customer Care Advisor**
**Featherstone**
Groomfield Recruitment are looking for a Customer Service Agent to join their client based in Featherstone on an temp - perm contract.
This position will include 2 days of induction training as well as learning the telephone systems.
**The duties involved in this role are**:
- Work flexibly and efficiently to meet internal and external customer needs, whilst maintaining the highest possible professional standards
- Engage in personal professional development and attend mandatory training
- To follow and promote relevant SOPs and Company policy and procedure to always ensure patient safety.
- Ensure correct use of the system and maintain a high level of data quality.
- Ensure patients are contacted in a timely manner complying with patient confidentially and data protection protocols.
You will have an excellent customer service background and be confident using the phones daily.
**Requirements**:
- Efficient and polite communication skills
- Ability to construct professional written communications
- Computer Literate
- High level of accuracy and attention to detail
**Hours**:
- Monday to Friday
- 40 hours per week
- 09:30 - 18:00
**Salary**:£11.44per hour
Please submit your CV if this role is of interest to you.
**Job Types**: Full-time, Temp to perm
**Salary**: £11.44 per hour
Schedule:
- Monday to Friday
Ability to Commute:
- Featherstone (required)
Work Location: In person
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