Band 4 Shared Medical Workforce Services Advisor

7 months ago


Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

**Detailed job description and main responsibilities**:

- Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Education & Prof Quals**:
**Essential criteria**:

- Educated to A level or equivalent, or significant relevant experience

**Desirable criteria**:

- Track record of continuous professional development

**Knowledge**:
**Essential criteria**:

- Understanding of, and commitment to, equality, diversity and inclusion.

**Desirable criteria**:

- Revalidation and appraisal processes for medical staff, consultant job planning
- Data Protection Act/GDPR and principles of data protection
- Medical workforce structures and terms and conditions including current junior doctor contract
- Employment legislation

**Experience**:
**Essential criteria**:

- Relevant clerical/administrative experience as part of a busy team
- Maintaining computer and manual records accurately and handling sensitive/confidential information
- Managing a varied workload, often under pressure

**Desirable criteria**:

- Using ESR and/or medical workforce software
- Developing processes and standard operating procedures
- Experience of working in the NHS

**Skills and aptitudes**:
**Essential criteria**:

- Excellent customer services skills, particularly working with very senior internal customers
- Confident working with people at all levels, internally or externally to the organisation
- Excellent interpersonal skills with the ability to maintain a courteous approach at all times
- Well-developed written and oral communication skills including ability to write reports
- Ability to use initiative to anticipate and solve problems
- Ability to organise and prioritise work methodically to achieve prescribed deadlines ensuring competing demands are met
- Ability to analyse complex information and identify appropriate recommendations
- Effective at working within and across teams
- **Covid-19 Vaccination**
- Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
- We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.



  • Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The role is to assist in the provision of a high quality, responsive, and efficient shared medical workforce service to our customers and to manage one or more band 4 team members. Working as part of a shared medical workforce services team, the post holder will accurately update and maintain computerised and manual human...


  • Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...


  • Enfield, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a leading recruitment company within the private and public sector has a locum role for a Band 5 Personal Advisor based in Edmonton. JOB SUMMARY: - To support the work of the People Services Team for a designated Division by providing high level generalist support, guidance, action and advice in the areas of: - People Related...


  • Enfield, United Kingdom Hunter AHP & Mental Health Full time

    **Band 5/6 community Nurse - ENFIELD, London** Hunter Mental Health are supporting north London’s search for a Band 5 community nurse. The NHS trust is a community and mental health designed trust who prides itself on providing a range of services for all ages in the regions they cover. To do this theyhave a large workforce of the best healthcare...

  • Workforce Systems

    2 days ago


    Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: This is an exciting opportunity for a Workforce Information Administrator to join our team. Workforce information is a key resource to enable managers to deliver services in a cost-effective way and you will have a key role in supporting this. The key elements of your role will be to: The post holder is the first point of...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Edgware **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...


  • Enfield, United Kingdom The Recruitment Co Full time

    **Role: Customer Service Advisor** **Pay: £10.78 per hour - paid weekly every Friday** **Contract: Temp to Perm** **Start Date: Immediate starts available!** **Location: EnfieldEN3** **The Hours**:On a 4 week rota shifts can fall between 8am and 6pm Monday to Sunday** We are currently recruiting for Customer Service Advisors to join our client...


  • Enfield, United Kingdom Hunter AHP & Mental Health Full time

    Hunter Gatherer are supporting a great Health Visiting service in their search for a Band 6 Health Visitor in a Enfield based service. The NHS trust prides itself on providing a range of services for all ages in the lancashire region they cover. To do thisthey have a large workforce of the best healthcare individuals who work alongside the hospitals and...


  • Enfield, United Kingdom STORMX RECRUITMENT LIMITED Full time

    Are you someone who loves working with people? If yes, then this is the job for you. We are recruiting for a Customer Service Advisor based near Enfield. As a Customer Service Advisor, you will be at the epicentre of customer care for a well-established business. **Requirements**: - Attention to detail - Customer facing soft skills - Strategic...


  • Enfield, United Kingdom Adecco Full time

    We are currently looking for a talented Call Centre Operator to join a leading security organisation in Enfield ???? ? Enjoy a competitive hourly rate starting from £12.50, temp to perm contract, and full-time working pattern! ? Our client is a dynamic and modern organisation dedicated to providing top-notch security solutions. With an outstanding...

  • Service Advisor

    1 week ago


    Enfield, United Kingdom Holt Automotive Recruitment Full time

    **Service Advisor - up to £28,000- Enfield** Location - Enfield Job Title - Service Advisor Salary - £28,000 **Our client is a **Multi Franchise Dealership** and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Enfield.** - Hours: Monday - Friday 8am-6pm, 1 in 3 Saturdays - Paid as...


  • Enfield, United Kingdom Adecco Full time

    We are currently looking for a talented Call Centre Operator to join a leading security organisation in Enfield ✨ Enjoy a competitive hourly rate starting from £12.50, temp to perm contract, and full-time working pattern! ✨Our client is a dynamic and modern organisation dedicated to providing top-notch security solutions. With an outstanding reputation...


  • Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Job Title: Technical Instructor (Band 3/4)">Location: Enfield">Contract Type: Locum (3-month/ongoing contract)">Contract Hours: Full-time/part-time available">Pay Rate: £18 per hour">About the Company:">We are Sanctuary Personnel Ltd, a dedicated recruitment agency committed to delivering exceptional service to our clients and candidates.">About the...

  • Service Advisor

    2 days ago


    Enfield, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisors, Dont you think you deserve to earn a Market leading £45,000 OTE working as a Service Advisor? Working with a fabulous German brand and a progressive, supportive dealer group, working just 1 in 3 Saturday mornings. If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    6 days ago


    Enfield, United Kingdom Matt Burton Full time

    * Service Advisor - Aftersales Advisor Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Enfield Dealership. As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer....

  • HR Advisor

    1 week ago


    Enfield, United Kingdom Warburtons Full time

    **Are you an experienced HR Advisor / People Advisor and available for a 12 month fixed term contract?** **Key Benefits**: - Profit Share - Award winning pension scheme - Opportunity to purchase additional holidays - Health and wellbeing support, including access to free onsite physio & wellbeing initiatives - Plus many more **The Recipe** Working from...

  • Service Advisor

    7 months ago


    Enfield, United Kingdom George Jax Limited Full time

    **Service Advisor** Enfield £30,000 per annum plus benefits - Main dealer, with market leading basic salaries and OTs - Exceptional working environment and excellent management **About Our Client** My client is an independently owned HGV main dealer based in Enfield **Service Advisor Job Description** - The core job responsibility is to enhance a...