Implementation Consultant

2 months ago

Didcot, United Kingdom EBSCO Information Services Full time

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

**Your Opportunity**:
As a Data Implementation Consultant (IC), your primary responsibility is to help customers migrate from their current Integrated Library System (ILS) or Library Service Platform (LSP) to a new instance of FOLIO, an open source LSP hosted by EBSCO. Customers will extract bibliographic, patron, acquisitions, and other data from their current system, upload it to EBSCO, and you will transform and load the data into FOLIO.

This remote position is based in the UK or continental Europe. EBSCO has local offices in the UK and throughout Europe.

**What You’ll Do**
- Attend customer meetings managed by the assigned EBSCO Project Management Implementation Consultant (PM IC)
- Explain the migration process, give specific guidance, and answer questions about customers’ data migration
- Analyze, transform, and load customer data into their new FOLIO instance, using EBSCO’s suite of migration tools
- Use your skills and experience, as appropriate, to handle escalated support issues, fix FOLIO data errors, and/or contribute to the migration tools

**Your Team**

You will be welcomed as a member of the Data Empowers FOLIO team, a team of dedicated and knowledgeable Data ICs, as well as the sibling team of PM ICs, with whom you will work closely. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Data IC and your development and career growth at EIS.

**About You**
- 5+ years of experience working as a systems librarian, data scientist, implementation consultant, or a similar role
- Familiarity with library data formats such as MARC and/or BIBFRAME
- Comfortable working with REST APIs and command line tools
- Experience writing and/or debugging scripting languages, like Python or Powershell

**What sets you apart**
- Advanced degree in Library Science, Information Systems, or similar field
- Experience working in a library or library software company
- Experience managing projects and presenting information to clients
- Able to communicate in multiple European languages
- Able to travel throughout Europe and occasionally to the US

**Our Offer to You**

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

**Diversity, Equity, and Inclusion at EBSCO**

**The EBSCO Way**

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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