Patient Services Advisor-burnham,berrow&highbridge
7 months ago
Identify and book appointments and home visits in line with practice protocols, including cross-organisation bookings. Search for, register if necessary and book onto the computer system patients as they present at the desk. Deal with enquiries, signposting and requests, either face to face or over the telephone from a variety of external sources, such as patients, relatives, clinical team, hospital, pathology, and work colleagues. Deal with distressed/aggressive patients safely and appropriately as they present at the desk or over the telephone Be able to prioritise patients in need of urgent medical attention who present to reception in person or telephone in and direct them to the correct clinical intervention/appointment Deal with requests from patients and GPs for emergency calls, following protocol and dialling 999 as required.
Maintain an overview of the waiting areas, informing patients of any known delays and ensuring the area remains in a neat and tidy condition. Follow up hospital appointments, test results etc. and act upon messages on the system from the medical team Record visit requests and alert duty doctor according to practice policy. Receive urgent results as they come in from the pathology department at the hospital.
Liaise with GP and contact patients with information. Handle specimen samples from patients appropriately. Open up/lock Practice premises and maintain security in accordance with Practice protocols. Ensure telephone system has been transferred correctly to out of hours message.
Advise patients of relevant charges for private services and accept payments/issue receipts Clear and re-stock consulting rooms if required (including stationary and prescription paperwork) Keep all areas of the building, noticeboards and leaflet dispensers tidy Attend ancillary and other staff meetings and training courses as required Participate in an annual appraisal To assist with the provision of cover for colleagues absences (leave and sickness absences). To assist/support with the induction and training of new staff as directed by the Practice Manager or Lead Offer general support to the practice and project a positive and friendly image to patients and other visitors. To assist with any other duties that may be required to ensure the smooth running of the practice. Liaise with patients and pharmacies regarding prescription queries and requests as required
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Qof and Data Coordinator-highbridge,burnham&berrow
7 months ago
Highbridge, United Kingdom Symphony Healthcare Services Full timeJob summary Highbridge Medical centre have an exciting opportunity for a QOF and Data Coordinator to join the team working at the three practices Highbridge, Burnham and Berrow Medical Centres. The role is permanent working 30 hours per week, working pattern to be discussed at interview. The salary is £11.80 - £12.00 per hour with a NHS or NEST pension...
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Patient Services Advisor
6 months ago
Highbridge, United Kingdom Symphony Healthcare Services Full timeHighbridge Medical Centre has an exciting opportunity for an experienced Patient Services Advisor to join its team on a permanent basis. The role will require to be worked at the the three sites Burnham, Berrow and Highbridge Medical Centres. The post is 26.5 hours per week. Working pattern to be discussed at interview. The rate of pay is from £11.44 -...
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Patient Services Advisor Lead
7 months ago
Highbridge, United Kingdom Symphony Healthcare Services Full timeJob summary Highbridge Medical Centre has an exciting opportunity for an experienced Patient Services Advisor Lead to join its team on a permanent basis. The role does require the job role to be worked at Highbridge, Burnham and Berrow Medical Centres. Working patterns will be discussed at interview. The post is full time 37.5 hours per week. The rate of...
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Patient Services Advisor
7 months ago
Highbridge, United Kingdom Symphony Healthcare Services Full timeJob summary Highbridge Medical Centre has an exciting opportunity for an experienced Patient Services Advisor to join its team. This is a permanent post of 17.5 hours. The rate of pay is from £11.00 - £11.25 per hour, dependent on experience and the post also benefits from an NHS or NEST pension. Main duties of the job To provide administration and...
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Patient Services Advisor Lead
7 months ago
Highbridge, United Kingdom Symphony Healthcare Services Limited Full timeKey Responsibilities Identify and book appointments and home visits in line with practice protocols, including cross-organisation bookings. Search for, register if necessary and book onto the computer system patients as they present at the desk. Deal with enquiries, signposting and requests, either face to face or over the telephone from a variety of...
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Service Colleague
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Clinical Support Professional
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Service Advisor
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Service Advisor
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Service Advisor
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Full Time Motorhome Sales Person
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Pharmacy Technician Specialist
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Part Time Caravan Sales Assistant
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Highbridge Repair Services Technician
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NHS Medicines Technician Position
1 week ago
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Part Time Motorhome Sales Assistant
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Highbridge, United Kingdom Highbridge Caravan Centre Ltd Full timeHighbridge Caravan Centre is the largest dealership in the south west for Caravans, Motorhomes and Campervans. Highbridge Caravan Centre is a family business developed over 50 years. As one of the largest outdoor leisure dealerships in the country we owe our success to an emphasis on exceeding customer expectations We are currently looking for a **Part-Time...
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Pharmacy Medicines Management Specialist
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Security Colleague
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Night Reception Team Member
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Highbridge, United Kingdom Travelodge Full timeCome and join our amazing team at Travelodge Highbridge, Burnham on Sea as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...