Head Waiter/waitress

3 months ago

London, United Kingdom Maybourne Hotel Group Full time

The Connaught
- Food & beverage
- The Connaught Grill
- Full time

We are looking for a talented and passionate Head Waiter/Waitress to join the Restaurant team of the new Connaught Grill - one of The Connaught's newest ventures, newly opened in 2020.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Located on the ground floor of the hotel, the intimate 46-seat Connaught Grill is under the direction of internationally renowned chef Jean-Georges Vongerichten. This is his modern interpretation of a classic grill with an open kitchen complete with wood burning grill and rotisserie offering the finest British sourced produce, and a menu which includes ingredients from langoustines to Dover sole to English game and Wagyu beef. The restaurant offers an exceptional wine list drawn from The Connaught wine cellar, offering some of the greatest producers in the world.

**Main Duties & Responsibilities**:
As Head Waiter/Waitress, you will:

- Be an exceptional team player and have a passion for delivering an outstanding guest experience.
- Be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience of The Connaught Grill.
- Ensure a service experience that is personal to each of our guests and represents this restaurant.

**Entry Requirements**:
As Head Waiter/Waitress, you must:

- Be passionate about people and in joining a team committed to delivering an outstanding dining experience.
- Have previous experience within a similar role, and a working knowledge of quality wines, products and ingredients. However your commitment to your team and guest service delivery will set you apart.

**Benefits Package**:
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
**Financial Stability**
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.

**Health and Wellbeing Support**
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

**Recognition and Career Development**
- Referral Scheme ‘Introduce a Star’.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.

**Memorable experiences**
- Preferential room rates per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.

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