Postroom Administrator

**Overview**
As a **Part-time Post Room Administrator, **you will be part of the Support Services team, supporting the business with postal services, archiving, scanning and courier services. You will interact with all the Corporate Markets business and will provide the very highest level of customer service to the business.
This role is based on site at our city centre office in Leeds.
The role is part-time, Monday to Friday between the hours of 09:00 - 14:00.

**What you’ll be doing**:

- Using an x-ray scanner to check all incoming mail and courier packages, followed by opening, sorting and preparing all incoming mail for scanning and delivering it to the correct department
- Checking and verifying legal documents and returning legal documents to Shareholders
- Using a digital workflow system to categorise work and allocate to departmental workbaskets
- Responding to all enquires and logging all boxes on the Archive Retrieval system
- Preparing and logging all outgoing mail items in preparation for collection by Royal Mail or Whilstl, in addition to ordering bike, small van or international couriers as requested by departments
- Responding to colleague queries at the postal hatch
- Answering the telephone, responding to queries and following up on any queries

**What we’re looking for**:

- A team player with the ability to work on their own initiative
- Flexibility, adaptability and a willingness to respond to customer requirements
- Excellent attention to detail, with good organisational skills
- Good communication skills, with the ability to liaise with a variety of customers and colleagues
- Working knowledge of Excel, Word and Outlook
- A strong customer service ethic with great interpersonal skills
- Self-motivation with good problem-solving skills

About Link Group / Corporate Markets:
Link Group works in partnership internationally with almost 7,000 clients including asset managers and investors, business managers, asset owners, trustees, issuers and borrowers. We provide the infrastructure through which assets are secured or deployed in both regulated and unregulated markets.

We offer industry-leading shareholder services through Link Market Services to a wide range of corporates, issuers and business managers. We are the largest UK share registrar providing services to more than 1,300 companies large and small across the UK.
We administer share plans for over 200 clients and have worked on more than 50% of UK IPOs since 2005. Our unique place in the market, combined with our partnership and relationship management approach, enables us to play a vital role in connecting issuers with 5 million shareholders around the world.

**What’s in it for you?**
- A good basic salary plus benefits.
- 23 days’ holiday to start, (rising to 25) plus Bank Holidays, with the opportunity to buy extra leave.
- Company matched pension scheme, life assurance, a cycle2work scheme, fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- There could be the possibility of flexible working options
- You’ll get the chance to follow your chosen career path anywhere in Link Group. You’ll be joining a network of 7,000 experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that.

What we hope you’ll do next:
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion and we’re committed to creating an inclusive environment for all employees.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelv