Customer Serivce Advisor

2 weeks ago


Ilford, United Kingdom Deverell Smith Full time

**Job details**:
**Posted**

29 November 2023

**Salary**

£30000 - £32500 per annum + Bonus 10%

**Location**

Ilford

**Job type**
- Permanent**Discipline**
- Property Management & Operations**Reference**

CSA illford _1701271982

**Contact Name**

Jonathan Catt

**Job description**:
**Role**: Customer Service Advisor

**Salary**: £30,000 - £32,500

**Location**: Illford, East London

**Working hours**:4 days on 4 off 12 hour shifts
- Are you a friendly person who loves talking and meeting people?
- Outgoing?
- Have a Positive attitude ?
- Able to provide a warm welcome to visitors and make them feel welcome?

Then keep reading

I have been instructed to work on an exciting customer Support Advisor role that provides a clear path for progression. This BTR company are on a serious growth path and are looking to add to their fantastic team. With plans to double in size this is a real exciting time to join this company with a great progression pathway.

**Key Responsibility's**:

- To be the first point of contact from enquiry stage, viewing the property through to resident move in
- To ensure a high level of customer service is provided to residents at all times, engage with residents to create a sense of community within the development.
- To make manage the BTR side & support management with the Estate.
- Be the first point of contact to visitors and residents
- Helping with parcel and post enquires
- Help run social events
- Assisting contracts, visitors and university partners
- Carry out inspections in communal areas

**About you**:

- Outgoing
- Positive attitude
- Computer literate
- Calm under pressure

**Benefits**:

- 25 days Holiday
- Pension
- Cycle to work Scheme
- Employee Assistance programme


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