Current jobs related to Emergency Control Room Call Handler - Lewes - Sussex Police

  • Emergency Control and Contact Handler

    4 months ago

    Lewes, United Kingdom Sussex Police Full time

    Grade - Grade 9 Status - Full Time Contract Type - Permanent Salary Grade Range - £28,302 - £30,783 Working Hours - 37.0 Hours per Week Possible to be eligible for unsociable hours allowance Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who...

  • Emergency Response Coordinator

    1 week ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    Job Title: Emergency Control and Contact HandlerWe are seeking a highly skilled and compassionate individual to join our team as an Emergency Control and Contact Handler. As a key member of our Contact and Control Department, you will be responsible for handling emergency 999 calls, non-emergency 101 calls, online, and social media communications.Key...

  • Emergency Response Coordinator

    1 week ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    Job Title: Emergency Control and Contact HandlerWe are seeking a highly skilled and compassionate individual to join our team as an Emergency Control and Contact Handler. As a key member of our Contact and Control Department, you will be responsible for handling emergency 999 calls, non-emergency 101 calls, online, and social media communications.Key...

  • Emergency Response Coordinator

    2 weeks ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Control and Contact Handler. This is an exciting opportunity to work in a fast-paced environment, where no two days are the same.Key ResponsibilitiesHandle a high volume of emergency and non-emergency calls, online communications, and social media...

  • Emergency Response Coordinator

    3 weeks ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Control and Contact Handler. This is an exciting opportunity to work in a fast-paced environment, where no two days are the same.Key ResponsibilitiesHandle a high volume of emergency and non-emergency calls, online communications, and social media...

  • Emergency Response Coordinator

    2 weeks ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Control and Contact Handler. This is an exciting opportunity to work in a fast-paced environment, where no two days are the same.Key ResponsibilitiesHandle a high volume of emergency and non-emergency calls, online communications, and social media...

  • Emergency Response Coordinator

    2 weeks ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Control and Contact Handler. This is an exciting opportunity to work in a fast-paced environment, where no two days are the same.Key ResponsibilitiesHandle a high volume of emergency and non-emergency calls, online communications, and social media...

  • Apprentice Business Administrator

    4 months ago

    Lewes, United Kingdom Qiagen Full time

    **About the role** Join the UK’s largest infrastructure group and work on some of the biggest projects the world has ever seen. Projects that will support and shape the world of tomorrow for millions of people and enable you to build a successful career. Balfour Beatty is also a leading member of the **5% Club**, which is now in operation in over 200...

  • Crisis Response and Communication Specialist

    1 month ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    Position Overview Division / Department - Contact and Control Grade - Grade 9 Status - Full Time Contract Type - Permanent Salary Range - £28,302 - £30,783 Working Hours - Weekly Hours Location - Sussex Police Headquarters Eligible for unsociable hours allowance. Starting Salary The initial salary for this position will typically commence at the...

  • Public Safety Communication Specialist

    4 weeks ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    Embark on a Rewarding Career in Public Safety Sussex Police is seeking dedicated individuals to join our team as Control and Contact Handlers, playing a vital role in ensuring public safety. As a first point of contact for the community, you will handle emergency calls, provide support, and dispatch resources effectively. Your Responsibilities: Respond...

  • Trainee Emergency Care Practitioner

    4 months ago

    Lewes, United Kingdom Sussex Community NHS Foundation Trust Full time

    An opportunity has arisen for Paramedics or qualified Nurses with an Urgent or Primary Care background to join our team at High Weald, Lewes & Havens Urgent Care Units and be supported through a pathway to achieve full Emergency Care Practitioner status. You will be based at Lewes Urgent Treatment Centre, Uckfield Minor Injury or Crowborough Minor Injury...

  • Trainee Emergency Care Practitioner

    4 months ago

    Lewes, United Kingdom Sussex Community NHS Foundation Trust Full time

    To work towards autonomous triage, assessment, examination and treatment of the nature & extent of injury or illness for each patient. Assess inappropriate attendances & re-direct them to the most appropriate service. To assess those that are acutely unwell & arrange any immediate treatment (within guidelines) & safe transfer to the most appropriate...

  • Veterinary Care Professional

    2 weeks ago

    Lewes, East Sussex, United Kingdom Cliffe Vets Full time

    Job Opportunity at Cliffe VetsWe are a dynamic and progressive farm veterinary practice seeking a skilled and experienced Equine Veterinary Surgeon to join our team.About the RoleThis is a challenging and rewarding opportunity for a veterinary professional to work with a diverse range of farm animals, including dairy, beef, sheep, and smallholder species.The...

  • Veterinary Care Professional

    2 weeks ago

    Lewes, East Sussex, United Kingdom Cliffe Vets Full time

    Job Opportunity at Cliffe VetsWe are a dynamic and progressive farm veterinary practice seeking a skilled and experienced Equine Veterinary Surgeon to join our team.About the RoleThis is a challenging and rewarding opportunity for a veterinary professional to work with a diverse range of farm animals, including dairy, beef, sheep, and smallholder species.The...

  • Operational Support Grade

    4 months ago

    Lewes, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Lewes (Prison Support Role) - 77273** **£24,152** **Lewes**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol and...

  • Inclusion Lead

    5 months ago

    Lewes, United Kingdom East Sussex Fire and Rescue Service Full time

    This role plays a pivotal part in leading activity in the Service that aims to deliver progressive and meaningful change in relation to Equality, Diversity and Inclusion (EDI). This role works collaboratively with varied stakeholders across the Service including Senior Management, in delivering on their EDI commitments in their directorate areas. It has...

  • Operational Support Grade

    3 months ago

    Lewes, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Lewes (Prison Support Role) - 76563** **£23,226** **Lewes**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything from patrol and...

  • Receptionist

    4 weeks ago

    Lewes, United Kingdom East Sussex County Council Full time

    Do you want to join an enthusiastic and highly motivated front of house team? Do you pride yourself in your work? If so, this is a great opportunity for you to join our exciting Facilities Team within East Sussex County Council. We are looking for someone who is friendly, hardworking and able to work independently to ensure staff and visitors...

  • Court Usher

    3 months ago

    Lewes, United Kingdom Ministry of Justice Full time

    **Court Usher - 76985** **£20,126** **Lewes**: **HM Courts and Tribunals Service** **Directorate: South East Region** **Job Title: Court Usher** **Number of Vacancies: 1** **Location: Lewes Combined Court Centre, The Law Courts, High Street, BN7 1YB **(with occasional travel to Brighton and Hove sites)** **Grade: AA** **Duration: Up to 18 Month Fixed...

  • Office Coordinator

    4 days ago

    Lewes, East Sussex, United Kingdom Mayo Wynne Baxter Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Mayo Wynne Baxter. As an Office Administrator, you will play a vital role in ensuring the smooth operation of our office, providing exceptional support to our clients and colleagues.Key ResponsibilitiesMeet and greet visitors, creating a positive...

Emergency Control Room Call Handler

4 months ago

Lewes, United Kingdom Sussex Police Full time

Grade - Grade 9
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £26,232 - £28,530
Working Hours - 37.0 Hours per Week

The Role

Sussex Police, what’s your emergency?”

“My mum has dementia, she’s 77 and has gone missing”

“I’ve just woken up to someone trying to break into my house”

“There’s been a car crash outside my house, the car is upside down on its roof"

How do you make a difference to someone’s life?

Key Responsibilities

A Contact Officer plays a vital role in keeping Sussex Safe.

You’ll handle a huge variety of emergency 999 calls, non-emergency 101 calls, online and social media communications. The situations you’ll be faced with are as diverse as the communities we serve and you’ll be engaging with people of all ages and backgrounds.

Our contact officers need to be able to strike the right balance between showing empathy with every caller, while not becoming emotionally involved when dealing with sometimes difficult circumstances.

Our contact officers provide excellent customer service to members of the public and Sussex Police colleagues.

Skills & Experience
- Is this you:

- Excited by working in a fast-paced 24/7 environment where no two days are the same. - Calm under pressure.- An excellent communicator and have the confidence to make critical decisions.
- Able to make fast time decisions by asking the right questions and listening for vital details.
- Able to use computer systems to log information quickly and accurately.
- Are you looking to be part of a team.

The role is based at our Headquarters on the outskirts of Lewes close to public transport links. You’ll need to be able to work shifts, including nights, weekends and bank holidays.
- Are you eligible?:
- Not be a current or previous member of a proscribed terrorist organisation or group.
- Not have served a prison sentence.

Details
- Sussex Police value all our staff and provide many benefits.- Starting salary of £26,232 plus unsocial hours shift allowance in the region of £8,658 per year when working full time.
- 25 days per year annual leave, rising to 30 days depending on your length of service (annual leave based on a 37 hour working week and 7.4 hour day)
- Flexible working patterns after completion of training which is full time
- On site gym
- On site canteen
- On site free parking (dependant on operational requirements)
- Continual training and development with opportunities to become a Controller (Dispatch Officers)
- Career progression opportunities

Additional Information

We are looking for successful applicants to join us on intakes in September, November and other intakes in 2024.

The training course is full-time, Monday to Friday, working 8:00 to 16:00 and 12:00 to 20:00 on a rotating pattern. Upon completing the training you will work across both 101 and 999 within our contact centre based at Sussex Police Headquarters in Lewes.

For more information about the Contact Officer shift pattern please see attachment below.

We will be holding a Webinar to enable you to ask questions on 04/05/2023 18:00 - 19:00

There will be Recruitment Tours available on 15/05/2023 at 18:00 - 19:00 and Saturday 20/05/2023 at 10:00 - 11:00 / 11:30 - 12:30

Diversity Statement

We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.

Job Detail

Reference number

SYSX ST-CMPG00035Date posted

07/05/2023Closing date

28/05/2023