Collection Advisor

6 months ago

Manchester, United Kingdom Aldermore Bank PLC Full time

**Are you passionate about helping customers? Would you love a role with clear progression?**

**Are you confident in challenging situations to achieve the best outcome?**

If so, we have the perfect role for you

We are recruiting for **Collections Advisors** to be part of our **Motor Collections** team.

Offering a starting salary **from £25,000** and a discretionary annual bonus scheme, this is the perfect opportunity to start building a fantastic career.

You will cover shifts patterns between 8am-7pm Monday to Friday and 8am-12pm Saturdays (1 in 3). Working part of your week from home, and part from our dynamic offices in Central Manchester, you can enjoy the benefit of hybrid working.

What’s more, we offer 30 days holiday (plus bank holidays) so you can really enjoy those important breaks

We offer a fantastic training plan, which is **3 weeks onsite** to give you maximum support, with a further training provided in our ‘Grad Bay’, so you’ll have all the tools you need to do your best

**What would your day look like?**
- You will be **making a real difference** to our vulnerable customers, who are in financial difficulty, by having open and honest conversations about how we can best help them.
- Negotiating with our customers who are in arrears for repayment of balances. This involves using your initiative to recommend the best course of action, or alternative resolutions, where necessary.
- Adhering to all regulatory policies to ensure our customers are treated fairly and the best possible outcomes are achieved at all times.
- Demonstrating a pro-active, inquisitive and problem-solving nature to assist our customers in vulnerable and often complex situations.

**What do we expect of you?**
- Resilience
- Empathy
- Confidence in having challenging or difficult conversations
- Problem solving
- Communication
- Organisation

**Still curious?**

Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

**Aldermore is an equal opportunities employer.**

We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

We're one of the largest lenders in the UK used car finance market. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.

We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.

  • Debt Management Collections Agent

    6 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Management Collections Agent Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in ensuring that there is effective daily management of payment plans across our book of clients. The Debt...

  • Collections Advisor

    2 days ago

    Manchester, United Kingdom Michael Page Full time

    An exciting opportunity for a Collections Advisor to join a well established financial services business, based in Manchester. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans. Client DetailsOur client are a well established financial services...

  • Collections Advisor

    14 hours ago

    Manchester, United Kingdom Michael Page Full time

    An exciting opportunity for a Collections Advisor to join a well established financial services business, based in Manchester.You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans.Client Details Our client are a well established financial services...

  • Collections Advisor

    4 days ago

    Manchester, United Kingdom CV-Library Full time

    An exciting opportunity for a Collections Advisor to join a well established financial services business, based in Manchester. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans. Client Details Our client are a well established financial services...

  • Collections Advisor

    7 months ago

    Manchester, United Kingdom Carfinance247 Full time

    **£28,000-£35,000 DOE** **Initial 12 month temporary contract.** **Hours are 37.5 hours per week on a rota'd shift pattern, Monday-Friday.** **Weekends optional, paid as overtime Saturday 9am-1pm.** **Hybrid working.** **Bonus up to £650 per month.** Here at 247Money we are currently looking for exceptional people to join our growing Collections...

  • Collections Advisor

    6 months ago

    Manchester, United Kingdom CCA Recruitment Full time

    **Title: Collections Advisor** **Location: North West - work from home with weekly meet up with team** **Term: Permanent** **Hours: 40 Hours per week, Monday-Friday between 8am-6pm** **Salary: Up to £34,000 DOE + benefits** **This is an exciting opportunity for an experienced Collections Advisor who has previously working within financial services to...

  • Debt Advisor

    6 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Collections Advisor

    6 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% **Location**: Manchester City Centre - Hybrid Working option available - Friday and one other day per week office based, 3 days working from home. **About the team** Competitive salary plus up to £500 per month commission based bonus...

  • Collections Advisor

    6 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent career progression **About Our Client**: Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in...

  • Collections Advisor

    6 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in Manchester...

  • Collections Advisor

    6 months ago

    Manchester, United Kingdom 123 Recruitment and Training Full time

    £25,000 - £27,000 salary & Monthly commission (uncapped - OTE £35-40k) The company: Our client is a growing market leader based in Manchester City Centre that is expanding its Collections team due to a growing client base & 2 internal promotions. They offer a great culture, which is fun, relaxed, social, and offers clear progression routes from 6...

  • Regional Collections Advisor

    6 months ago

    Manchester, United Kingdom Amber Full time

    **Description**: Basic salary £38,000, plus £5,000 car allowance. Amber is on a mission to fix utilities, make people happy and save the planet. Nowhere is this more evident than with our ‘Community’ customers, where we work with premium build-to-rent (BTR) properties to simplify their utilities, delight their residents with our services and leverage...

  • Corporate Collections Advisor

    7 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% **Manchester City Centre Offices - Hybrid Working Available** **About the Team** Interested in being part of a world-leading global payments business? FIS process almost 50% of payments on the UK high...

  • Collections Specialist

    2 days ago

    Manchester, United Kingdom Brooke Harrison Recruitment Full time

    Role Overview">We are seeking a skilled Collections Advisor to recover late delinquency arrears cases, ensuring we meet our strategic goals while acting in our customers' best interests.The successful candidate will have extensive experience in collections and litigation, with a proven track record of managing customer accounts and identifying the underlying...

  • Customer Service Advisor

    2 days ago

    Manchester, United Kingdom Michael Page Full time

    An exciting opportunity for a Customer Service Advisor to join a well established financial services business, based in Manchester. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans. Client DetailsOur client are a well established financial...

  • Marketing and Sales

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Are you an enthusiastic and organized individual with a passion for marketing and sales? Switch Advisor is seeking a top Marketing and Sales Assistant to provide essential support to our dynamic marketing and sales teams. **Key Responsibilities**: - **Administrative Support**: Provide administrative assistance to the marketing and sales teams, including...

  • Marketing and Sales

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Are you an enthusiastic and organized individual with a passion for marketing and sales? Switch Advisor is seeking a top Marketing and Sales Assistant to provide essential support to our dynamic marketing and sales teams. **Key Responsibilities**: - **Administrative Support**: Provide administrative assistance to the marketing and sales teams, including...

  • Customer Service Advisor

    3 days ago

    Manchester, United Kingdom CV-Library Full time

    An exciting opportunity for a Customer Service Advisor to join a well established financial services business, based in Manchester. You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans. Client Details Our client are a well established financial...

  • Customer Service Advisor

    14 hours ago

    Manchester, United Kingdom Michael Page Full time

    An exciting opportunity for a Customer Service Advisor to join a well established financial services business, based in Manchester.You will be working within the Collections team, speaking to existing customers, help getting them back on track with their payments and setting up payment plans.Client Details Our client are a well established financial services...

  • Service Advisor

    3 months ago

    Manchester, United Kingdom CV-Library Full time

    Service Advisor – Manchester - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester The Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package. Company...