Apprentice Administrator

**Bedworth Health Centre**

Apprentice Administrator

The Apprentice will work in a busy GP practice and will be enrolled on the business administration apprenticeship level 3 with clinical coding, with PMA Ltd. In-house training and on the job, training will be offered. The role is a great opportunity to start your NHS career. Role will include administrative tasks, corresponding with patients, supporting reception staff and supporting clinical staff.

**Apprenticeship summary**

**Annual wage**

£10,296.00 a year

**Working week**

Monday to Friday, 35 hours per week (between 09:00-18:30).

Total hours per week: 35 hours a week

**Expected duration**

20 Months

**Apprenticeship level**

Advanced
Level 3 (A level)

**Positions**

1 position available

**What will the apprentice be doing?**

The Apprentice will support the multi-disciplinary team, providing administrative support as required, in line with the needs of the organisation, accurately input clinical coding data on Emis and Docman into the patients record.
- Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions/tasks, forwarding to relevant clinical staff as needed.
- Inputting and extracting data as required to support practice reports.
- Scanning, Tagging, Filing, Summarising, Re-coding and storing Lloyd George records as required, and pairing notes with additional sets received.
- Registration of new patients, ensuring that they are within the practice boundary and that all registration details are completed.
- Photocopying documentation as required.
- Scanning patient related documentation, attaching scanned documents to patients’ healthcare records, and delegating appropriate scanning to reception.
- Actioning shared care agreements by allocating them to the appropriate GP, scanning the document and coding it onto the system.
- Scanning, re-coding and sending reminder letters for diabetic eye screening.
- Inputting data into patients’ healthcare records as necessary.
- Answering incoming telephone calls, transferring calls or dealing with the caller’s request appropriately.
- Using AccuRx to communicate with patients and allocating requests to the appropriate person.
- Carrying out system searches as requested.
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general administrative tasks as requested.
- Review and update the practice coding policy as required (in conjunction with the practice manager).
- Partake in audit as directed by the practice manager.
- Support reception staff, providing cover during staff absences.
- Any other tasks that may be required to support the practice.**What training will the apprentice take and what qualification will the apprentice get at the end?**
- The successful apprentice will be enrolled on the Business Administrator Apprenticeship Level 3 with Clinical Coding embedded with PMA Ltd
- The apprenticeship will be a work-based apprenticeship and the learner does not attend college but completes the apprenticeship whilst in the workplace
- In-house and on the job training available with additional courses available through our ICS
- Functional Skills in English and maths if required

**What is the expected career progression after this apprenticeship?**
- Working within the Healthcare sector
- Progression with qualifications

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- Team working
- Patience

**Qualifications**
- GCSE or equivalent English (Grade Grade 4/C) desirable
- GCSE or equivalent Maths (Grade Grade 4/C) desirable

**About the employer**

Bedworth Health Centre is a large, 6 partner, training practice located in Bedworth town centre, serving over 21,000 patients in Bedworth and the surrounding area. The practice formed in 1955 and merged with a neighbouring practice in 2017. It has been located in this building since 1996. The building is shared with many community services, District Nurses, Dental and Phlebotomy to name but a few. Bedworth Health Centre is part of a Primary Care Network and hosts allied healthcare professionals such as clinical pharmacists, pharmacy technicians, a first contact practitioner, a midwife, a care co-ordinator and a social prescriber.

**Employer**

Bedworth Health Centre

**Address**

THE HEALTH CENTRE

HIGH STREET

BEDWORTH

NUNEATON

CV12 8NQ

**Training**

**Training provider**

PMA LTD

**Apprenticeship standard**

Business administrator
Level 3 (A level)

**Job Type**: Apprenticeship

Pay: £11,648.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person