Credit Controller

6 months ago

Birmingham, United Kingdom Tracer Management Systems LTD Full time

**About Company**:
Established in 1998, Joblogic is the fastest growing UK-based SaaS Company, with offices in the UK, Pakistan and Vietnam. We have been in the business for over 20 years, currently enjoying significant growth and expanding our operations nationwide.

Joblogic is a leading industry in service management software, providing field service businesses (i.e, HVACR, Plumbing & Heating and Electrical Contracting and Maintenance) across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.

**Team Size**: We currently have 4 members in the finance department and we looking to get another member to join the team.

A Credit Control job, also known as Credit Analyst or Credit Specialist, involves managing and monitoring the credit and financial risks of a company's customers or clients. The primary responsibility of a Credit Control professional is to ensure that the company's receivables are collected on time and that credit risks are minimised.
- Credit Assessment: Evaluating the creditworthiness of new and existing customers by analysing their financial information, credit history, and payment behaviour.
- Setting Credit Limits: Determining appropriate credit limits for customers based on their financial stability and ability to pay.
- Credit Policy Implementation: Implementing and enforcing the company's credit policies and procedures to maintain a healthy credit portfolio.
- Monitoring Accounts: Regularly reviewing customer accounts to ensure payments are received on time and resolving any outstanding payment issues or discrepancies.
- Collections: Initiating contact with customers who have overdue payments and taking appropriate actions to recover outstanding debts.
- Payment Negotiation: Negotiating payment terms with customers to facilitate timely debt recovery and establish payment plans if necessary.
- Credit Reporting: Preparing credit reports and presenting credit risk assessments to management, providing insights and recommendations for decision-making.
- Relationship Management: Building and maintaining strong relationships with customers, sales teams, and other stakeholders to ensure smooth credit transactions and problem resolution.
- Risk Analysis: Identifying potential credit risks and proactively taking steps to mitigate them, including reporting on high-risk accounts.
- Recordkeeping: Accurately documenting all credit-related activities, correspondence, and collections efforts in the company's systems.
- Compliance: Staying up to date with relevant credit regulations and ensuring adherence to legal requirements and industry best practices.
- Customer Support: Assisting customers with credit-related inquiries and providing excellent customer service.
- Creating weekly debtor reports and accounts information for internal departments
- Keeping detailed records of collection activities and conversations

**Essential Experience and Skills**:

- 3 Years experience in similar role
- Excellent communication skills
- Excellent Computer / IT Skills
- Some who is ambitious and is looking to grow and develop their career
- Ability to work as part of a team as well as their own initiative
- Abilities in excel/reporting required.
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Excellent organisational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines

**Nice to have**:

- Service Industry Domain Knowledge.

**What we Offer**:

- UK - 25 Days holiday plus bank holidays
- Hybrid working
- Competitive Salary
- Company Pension
- Death in service benefit
- Equipment provided by JL
- Annual trip

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Birmingham, B9 4AA

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